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Work Background
Bacc travel servicestravel agent
Jan. 2011 - Jun. 202016 west 46 st nyTravel consulting; BACC, BTS Brazilian Travel Services, New York.
Responsible for airline reservations, group reservations, dealing directly with clients and subagents. Provided sales services and develop sales strategies. Resolving client problems and special requests. Managed block space accomplishing 100% of sales. • Greets customers by phone, provides services or information to meet their business travel needs. Provides a wide variety of travel services, which include selling domestic and international travel, making and processing reservations, and reconciling credit cards, making exchanges as request, answer have phone calls and provider best costumer care in fast past environment help all client with vip customer service all the areas and corporate and groups
Medical group ponteiro and pessolanoMedical Assistant and administrative
Sep. 2004 - Jun. 2006staten island ny• Reviewed and completed medical papers for all existing patients Receptionist duties including greeting everyone, handling heavy phone lines and scheduling appointments and administrative paper work
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