Requests
3
Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app
Work Background
Champion Virtual SolutionsOwner and Virtual Assistant
Jan. 2021Business support services for entrepreneurs and small businesses.
• Email management.
• Calendar Management.
• Project management.
• Managing implementation of systems and automation of
processes.
• Data entry.
• Customer service.
• Social media assistance.
• WordPress design/management.
TeamiTOperations Manager
Jan. 2019 - Dec. 2020Managed IT Solutions company. Management of operations and dispatching.
• Oversee all operational and dispatching procedures.
• Client Relations (ensuring clients are happy and manage
customer feedback & complaints).
• Managing technicians and ticketing system.
• Setup and implementation of workflow processes.
• Setup of Instagram account.
• Personal assistance to CEO.
JNZ Group PTY LtdOperations Manager
Dec. 2017 - Dec. 2018ITC Provider. Management of operations, technical teams, and retail shops.
• Manage all technicians & jobs (callouts, installations, repairs).
• Implement Operations Manual & System for Stores.
• Manage Website orders & deliveries.
• Virtual assistance to director.
• CRM system management.
• New product research.
• Assisting with social media accounts and postings.
• Basic Accounting (client invoicing, debt management,
commission, and targets).
• Client relations.
• Data entry.
• Supplier management & supplier account management.
Pickfords South AfricaShipping Coordinator
Jun. 2016 - Aug. 2017Epping, Cape Town- Prepare all documents for export shipments. - Maintain and service existing accounts - Invoicing on sea and air shipments.
- Prepare and submit monthly marine insurance reports. - Coordinate outbound household goods/personal effects shipments.
- Preparing job cards.
- Preparing instructions for container pick up, loading and delivery to port.
- Issuing of insurance certificates.
- Monthly reports on tonnage and invoicing.
- Handling all customer enquiries.
Crown Worldwide GroupOperations Manager
May. 2015 - Oct. 2015• Oversee all Operations facilities and coordination of
warehouse layout.
• Oversee the completion of all warehouse documentation
including all loading schedules.
• Managing all staff.
• Fleet management and route planning.
• Stock control.
• Maintaining good customer relations.
• Preparing documents for services/shipments.
• Loading and off-loading of containers.
Crown Worldwide GroupCustomer Service Administrator / Operations assistant
Aug. 2013 - Mar. 2015Cape Town Area, South Africa- Prepare all documents for air and surface household goods and personal. effects shipments. Route/Traffic and coordinate shipments from origin to final destination in a timely manner. - Maintain and service existing accounts. - Invoicing on surface, air, and storage shipments.
- Prepare and submit weekly reports to supervisor concerning shipment and billing activities. - Prepare all documents involved in any shipment. - Coordinate inbound/outbound household goods/personal effects shipments.
- Prepare costing sheet and costing of the job. - Prepare and present formal quotations to clients, using indicative techniques and structured approaches to enable successful negotiation with the customer. - Handling all customer enquiries.
- Operations: Preparing documents for services/shipments.
- Planning of routes, crew, packing and loading.
- Fleet management.
- Warehouse supervision.
Intch is a Professional Networking App for the Future of WorkSee more people like Reece on Intch
300k+ people
130+ countries
AI matching
Get Intch if you'd like to
469350 people
18
Teacher @ Pitlochry Primary School
19
Virtual Assistant
20
Product and Marketing Manager @ Bargain Books
94998 people
17
Admin Assistant @ Renttrans SA (PTY) LTD
17
Administrator, Systems/ Office / Administrator, Canva Designer (Brands, Logos, Templates, Labels), Presentation Designer @ SAOTA
21
Freelancer (All-Rounder) Hospitality Professional