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Work Background
Innosys Pte LtdChief Operating Officer
Feb. 2025Singapore
Cargo Community NetworkProduct Delivery Manager
Apr. 2014 - Sep. 2024SingaporeI played key roles as Product Owner, Partnership Manager, Implementation Manager, Marketing Support, and Customer/Partner Manager, facilitating seamless project execution and improving team efficiency. As a Product Owner, I led agile teams, driving the product vision and aligning development efforts with business goals. I formed strategic partnerships to create innovative products and identified optimal products for platform collaboration. I spearheaded business development, marketing initiatives, presales support, and new product implementation, enhancing both market presence and operational efficiency. Key Contributions: * Introduced and launched a suite of collaborative applications, connecting Card Issuers, Acquirers, banks, Airlines, GSAs, Shipping Lines, Freight Forwarders, Ground Handling Agents, and Customs, optimizing user synchronization and workflow. * Achieved Top 3 recognition from IMDA Singapore for Billing Reconciliation using Blockchain, streamlining rate calculations based on Airline quotations and Shipment data from FWB. * Reduced platform cost to 0.9% of the amount of payment ransaction, by driving the successful implementation of Digital Payments for Logistics with VISA, STRIPE, and all Singapore-registered banks. * Launched and lead the implementation of Truck Dock Slot Booking application across Singapore, in partnership with Nallian and supported by government agencies such as Changi Airport Group, Civil Aviation Authority, Enterprise Singapore, Singapore Airfreight Agent Association, and WSQ. * As an agile team member, successfully developed & launched CUBEforall platform for the global logistics community, providing innovative solutions and fostering industry collaboration via CCN.
Aero Express Logistics Pte LtdGeneral Manager
Mar. 2013 - Feb. 2014SingaporeI managed marketing and sales operations, cultivating and maintaining strong customer relationships to foster long-term partnerships. I tackled significant challenges related to P&L, cash flow, business development, marketing, procurement, HR, and overseas agency partnerships, driving financial performance and operational growth. Key Contributions: * Controlled change management efforts to successfully restructure a general freight forwarding company, transforming it into a specialized Aerospace Logistics provider for MRO operations, catering to urgent AOG shipments. * Led team development with vehicles and equipment, ensuring effective airport delivery for urgent AOG shipments near aircraft, optimizing ground operations for Airlines and contractors like SASCO & ST Engineering. * Implemented a fully integrated logistics software package, consolidating Air, Ocean, Land Freight operations, Warehouse, and Accounts, streamlining processes and enhancing operational efficiency. * Sourced and procured critical spares from Boeing and Airbus, ensuring timely repairs for Airlines with overhauled aircraft in Singapore.
Innosys Pte LtdDirector/General Manager/Application Consultant
Jan. 1990 - Feb. 2013SingaporeI progressed from Support Manager to Product Owner, where I developed a fully integrated freight management system that continues to be used by logistics stakeholders in Singapore. In this role, I managed marketing and sales, P&L, procurement, HR, and resource allocation, successfully driving business growth and enhancing operational efficiency. Key Contributions: * Oversaw product team in developing a Global Logistics Management Solution with an integrated Financial Management System, certified by multiple countries for direct tax reporting. * Marketed, sold, and implemented the system worldwide for major airlines, shipping lines, freight forwarders, ground handling agents, truckers, and hauliers.
Eng Seng Engineering PVT LtdMechanical Engineer/EDP
Apr. 1986 - Dec. 1989
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