Cargo Community NetworkProduct Delivery Manager
Apr. 2014 - Sep. 2024SingaporeI played key roles as Product Owner, Partnership Manager, Implementation Manager, Marketing Support, and Customer/Partner Manager, facilitating seamless project execution and improving team efficiency. As a Product Owner, I led agile teams, driving the product vision and aligning development efforts with business goals. I formed strategic partnerships to create innovative products and identified optimal products for platform collaboration. I spearheaded business development, marketing initiatives, presales support, and new product implementation, enhancing both market presence and operational efficiency. Key Contributions: * Introduced and launched a suite of collaborative applications, connecting Card Issuers, Acquirers, banks, Airlines, GSAs, Shipping Lines, Freight Forwarders, Ground Handling Agents, and Customs, optimizing user synchronization and workflow. * Achieved Top 3 recognition from IMDA Singapore for Billing Reconciliation using Blockchain, streamlining rate calculations based on Airline quotations and Shipment data from FWB. * Reduced platform cost to 0.9% of the amount of payment ransaction, by driving the successful implementation of Digital Payments for Logistics with VISA, STRIPE, and all Singapore-registered banks. * Launched and lead the implementation of Truck Dock Slot Booking application across Singapore, in partnership with Nallian and supported by government agencies such as Changi Airport Group, Civil Aviation Authority, Enterprise Singapore, Singapore Airfreight Agent Association, and WSQ. * As an agile team member, successfully developed & launched CUBEforall platform for the global logistics community, providing innovative solutions and fostering industry collaboration via CCN.