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Work Background
HPOTC Product Master Integration Lead
Aug. 2023Mexico
Solution Network MexicoSupply Chain Consultant
Jan. 2022 - Jul. 2023México• Responsible to evaluate the process and design a solution for Supply Chain and continuous improvement projects for the potential customers.
DHL Supply ChainCustomer Service Manager
Jul. 2021 - Nov. 2021Cuautitlán Izcalli, México, Mexico• Responsible to manage the Customer Service process to ensure the deliveries and data information for customers in real time to confirm all the process and ensure the delivers final costumers (24/7 service team).
• Agile problems solutions with operations area. Acting as PMO
• According with the digital Call center strategy landing the re-engineering area, including Supply process and customer care. • Reports: 2
Mayoly Spindler MéxicoLogistics Manager
Oct. 2020 - Jun. 2021Mexico City, Mexico• Responsible for planning the end-to-end supply Chain process (Forecasting, Customer care, Invoice and deliver to customers).
• Reduction of 30% on transportation cost and excellent results on inventory audit.
Acting as PMO • Landing AX Dynamics ERP
• Responsible to implement the S&OP process in Mexico for all company.
• Reports: 1
SanofiEnd to End Leader
Oct. 2018 - Jul. 2020Mexico City, Mexico• Create the Supply Chain strategy 2018 with impact to 2020 including KPI´s, SLA, demand planning, monitoring, templates and execute CPFR process towork with Sales Team and Customers (4 Wholesaler Nadro, FANASA, Marzam
and Aldrosa)
• Ensure data migration between SAP SD and the customer orders was successful received.
• Responsible to increase the service level and sales plans with Sales Team, the Wholesaler Fill Rate increase from 65 % to 95 % in 6 months
Acting as PMO • Ensure strategy compliance through monitoring KPI's, demand planing and CPFR
• Collaboration into the IBP process to ensure the customers demand.
• Reports: 4
Herbalife NutritionAccess Point Manager
May. 2016 - Aug. 2018Guadalajara y alrededores, México• Responsible of the national operations stores and pick up points in 3 different retails chains.
• Responsible for generating and maintaining the strategies to enhance the service level and control operations.
• The operating income on financial goal 3.45% Acting as PMO • Responsible to implement all the stores training program, where we could improved the control inventory and Customer Service.
• Reports: 5 directs
AbbottAbbott Vascular Product Manager NSLA
Jul. 2014 - Jan. 2016Mexico City, Mexico• Reponsible to create the marketing strategy in Latam that include implementation and monitoring promotional activities, sales training, conferences and special projects in NSLA region. Acting as PMO • Work with different international work team to implement the E-learning platform.
• Reports: 3 distributors
AbbottAbbott Vascular Inventory and Sales Administration
Feb. 2012 - Jul. 2014Mexico City, Mexico• Strategy and responsible the sales reports to the country manager that include the public affairs.
• Leader control inventory through demand forecasting, S&OP, market knowledge and teamwork with the commercial area, these allowed us to reach the sales plan for 3 consecutive years. Act as PMO • Implement the sales procedure with measurable results in compliance.
• Panning & execute marketing congresses, training and product launches in Mexico
• Planning & execute the public affairs campaign and Absorb Launch in Mexico.
• Responsible to manage the risk process, with success results during the internal and external audits in compliance.
• Report: 2
Ernst & YoungSenior - Advisory in Supply Chain
Jan. 2011 - Jan. 2012Mexico City, Mexico• Business consultant continuity planner for retail companies (Coca Cola Company), which consist in designing the operation plan to the company with national and international support, in case of natural disasters.
• Execution assurance process for Purchases, payments, S&OP and SOX in retail industry.
• Reports: 0
Walmart de México y CentroaméricaReplanishment Sub-manager
Oct. 2009 - Dec. 2010México
AlseaPurchasing coordinator Jr.
May. 2006 - Sep. 2009Mexico City, Mexico
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