Requests
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Work Background
Marketing.bizTechnical Lead
Jul. 2024 - Jan. 2025Texas, United StatesConnected social media channels to their platform and published landing pages
TatakJuan NFTFounder
Jan. 2024 - Jan. 2025Philippines, ZamboangaWe preserve and promote Philippine history and culture using blockchain and AI
Tatak MoOwner
Jan. 2023PhilippinesRole at Tatak Mo (Your Brand in Tagalog)
👉 Position: Founder & CEO 📆 Since Jan 2023
📍 Location: Philippines Overview:
As the Founder and CEO of Tatak Mo, I focus on empowering businesses through comprehensive online presence management and IT solutions. Based in the Philippines and serving U.S. clients, our mission is guided by Christian values and a commitment to client success. Responsibilities:
Strategy: Develop and implement growth plans aligned with business and ethical objectives. Client Relations: Foster strong ties with U.S.-based clients, focusing on website management services. Team Leadership: Oversee a diverse team of web developers, designers, and digital marketers. Financials: Budget planning, financial analysis, and revenue optimization. Quality: Rigorous QA protocols to maintain high service standards. Skills & Tools:
Web Dev: HTML, CSS, JavaScript, WordPress
PM: Agile, Scrum, JIRA
CRM: Salesforce, HubSpot
Current Focus:
We are strengthening existing U.S. client relationships through enhanced website services. Talent recruitment and training to bolster our in-house capabilities. Learning & Growth:
I maintain a robust focus on continual learning, especially in web development and programming, keeping Tatak Mo ahead in tech innovation.
Buzznerd TrucksSenior Producer
Jan. 2023 - Jul. 2023Seattle, Washington, United StatesMaking sure that websites are launched on time and on budget
ALPrograms (Advanced Learning Programs)Freelance Trainer
Apr. 2022 - Nov. 2022Makati, National Capital Region, Philippines• Quickly adapted training plans for client needs, keeping timelines, budgets, and desires in mind.
• Scheduled and taught in class and online courses to increase learning opportunities.
• Eliminated process gaps by implementing new methods of standardized training.
• Mentored new hires, resulting in stronger staff development and increased productivity.
• Assessed student needs to develop effective training plans.
• Monitored participant workflow and behaviors throughout the training process.
• Developed individualized plans to help customers reach goals within predetermined timelines.
• Tracked attendance and progress against goals for each participant.
• Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
• Identified and solved internal problems related to employee turnover by revamping training approaches.
• Recognized and tapped talented staff to fill key positions and maximize productivity.
• Gathered and organized supplementary material to support structured lessons.
• Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs, and language labs.
• Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
• Liaised between executives and entry-level workers, facilitating smooth communication.
• Created curricula, instructions, documents, and written tests for various types of training courses.
Kane Sherwell Web DevelopmentProject Manager
Oct. 2021 - Nov. 2021Altona North, Victoria, AustraliaAdding content
QA review/testing
Help Guides
Design and develop using Webflow
LevelUp - Product Support for WordPressSenior WordPress Technical Support Engineer
Aug. 2021 - Sep. 2021Taguig, National Capital Region, PhilippinesHelping customers with their WordPress problems by logging into their websites, diagnosing issues and offering solutions.
Writing clear and helpful responses to customer queries via email & chat.
Writing clear and detailed bug reports for escalation to developers.
Details
Plenty of training and support will be provided to get the successful candidate up to speed
EwebsiteWebsite Developer, Web Master and Tech Support
Nov. 2020 - May. 2021- Set up cpanel and hosting and install wordpress
- Set up a website using “Divi” theme
- Add settings, plugins and widgets as provided by me, including wordfence security, updraft plus backups, all in one seo and security and updates, and communicate with me during this process to get the required information for successful setup
- Help with design, layout, images and banner placement
- Test sites to confirm they are working
- Update affiliate codes, adsense codes, analytics, aweber or other opt-in boxes,
- Troubleshoot websites with bugs, security and technical problems
- Website maintenance including updates, fixing site bugs, improving graphics, adding buttons and pages, some page design if possible and posting content when required
- Site backups and restore if required
- Site security setup and monitoring
ThurayaRechargeCustomer Support Representative
Jun. 2011AustraliaProvides technical support via mail
Renders sales support to prospects and existing clients via mail
1FiSH ProducitonsOwner
Sep. 2006 - Sep. 2023Zamboanga City, PhilippinesIT solutions
Technical support for IT companies
Customer service provider for international companies
Web development
Graphics designer
Mobile app development
Online presence marketing
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