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Work Background
Salmon (Fintech Holdings Ltd)Business Process Manager / Digital Transformation Manager
Dec. 2023 - Dec. 2024Taguig, National Capital Region, Philippines- Led 40+ sales managers and 10+ team members from two other departments through process change initiatives, driving their alignment and engagement in the change management efforts.
- Boosted team sales by fine-tuning performance metrics, overseeing sales operations, and implementing systems for tracking progress and quality in the sales fintech and POS business, enabling smarter decision-making and timely interventions.
- Redesigned and significantly enhanced the mass hiring process, increasing recruitment capacity by over 400%, up to 600 people per month, while reducing costs and manpower requirements.
- Automated numerous subprocesses, streamlining operations and increasing overall efficiency, leading to a more agile and responsive business environment.
Mirai visionProduct Development Consultant
Dec. 2022 - Jan. 2024InnopolisMirai Vision designs AI-based systems that improve manufacturing profitability and develops innovative devices across multiple industries. - I advised a team in the development of MVP products, resulting in partnerships with major factories and the potential for hundreds of thousands of dollars in revenue. - I help manage projects within an Agile framework, resulting in the creation and preparation for release of multiple AI-based products.
Mandarin Chinese with LaoshiCEO / Program Manager
Mar. 2020 - Sep. 2023United StatesLaoshi.io is a platform offering essential tools for Mandarin Chinese learners through mobile apps and a dedicated website.
● Founded an EdTech startup, achieving 36K monthly active users (MAU) and successfully raised $700K in capital.
● Launched mobile apps for Android and iOS, growing from zero to 16K MAU and increasing the website MAU to 20K.
● Initiated and managed the full Agile development cycle of mobile apps, ensuring efficient project execution, adherence to deadlines, quality benchmarks, and budgetary constraints.
● Excelled in team management and stakeholder communication, enhancing collaborative efforts and utilizing Agile methodologies.
● Orchestrated collaboration with UI/UX designers, significantly enhancing user experience and earning a RedDot design award.
LaoshiManaging Director
Jan. 2011 - Oct. 2022Russian FederationLaoshi was the leading private network of Mandarin Chinese courses in Russia and Ukraine, which I built from the ground up, expanding operations to 8 cities. - Published a textbook for our customers, resulting in a 60% reduction in the 1-year churn rate and a 30% increase in payment conversion.
- Created a website that increased payment conversion by over 100% and brought course websites to the top positions in search engines.
- Developed a self-learning web platform with approximately 100,000 users between 2013 and 2015.
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