Kurt Andreassen

Sr Engagement Manager @n/a

✔️ ITProject Manager

Dynamic and highly accomplished Manager and Consultant with extensive expertise across diverse industries, specializing in defining requirements, configuring, testing, and managing the implementation of large-scale enterprise solutions. My experience spans industries including Legal, Consulting, Human Capital Management, and Finance, where I have successfully led CRM, eMarketing, Risk & Compliance, HR, Benefits, Payroll, and Financial systems engagements. I excel in integrating Agile methodologies to drive efficiency and innovation, leveraging Artificial Intelligence to enhance decision-making processes and streamline operations. As a skilled Project Manager, I am adept at leading cross-functional teams, facilitating change management, and optimizing business processes to achieve maximum efficiency and ROI. Known for my strong interpersonal skills and ability to communicate effectively at all levels, I specialize in aligning with existing teams to identify needs and deliver consensus-driven solutions. Organized and analytical, I bring a proven track record in business process analysis, system design, and the application of best practices to drive continuous improvement. My strengths include superior problem-solving capabilities, demonstrated in developing robust test scenarios and plans that result in effective solutions and seamless workflows. With a commitment to team development and leadership, I thrive in autonomous roles, managing multiple competing priorities across simultaneous projects with precision and dedication.

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Work Background

Career BreakProfessional development

May. 2024Charlotte, North Carolina

IntappSenior Engagement Manager

Sep. 2021 - Apr. 2024Charlotte, North Carolina, United States · HybridManaged large complex customer facing Legal & Consulting Connected Firm projects (CRM, Relationships Experience, Intake, Conflicts, Terms & Walls) to budget, schedule and quality. Coordinated the work of cross-functional physical and virtual teams while providing timely and effective communications with project sponsors, internal stakeholders, technical specialists and customers. Worked closely with clients to manage expectations and ensuring project deliverables are completed timely and with quality. Managed internal and client resources and defect remediation in all phases of testing lifecycle. • Working with stakeholders to understand the scope, operational requirements and impact of projects and creating plans to address these. • Assigning work, delegating tasks, assigning responsibilities, providing leadership, mentoring and support to the project team. • Working closely with the project team and customers to ensure that commitments and deadlines are met. • Managing risks, issues and complaints promptly and professionally, escalating where necessary. • Regularly reviewing project scope, costs, performance and business benefits to keep the project on track. • Communicating project progress and outcomes to the delivery team, the project sponsor, the project board, and the customer. • Proactively managing the expectations of stakeholders, delivery teams and customers. • Maintaining and controlling project documentation and systems during, and on completion of the project. • Positive contribution to continuous improvement of project processes. • Gained positive engagement and acceptance of all stakeholders through Quality Gate Meetings.

IntappEngagement Manager

Dec. 2019 - Sep. 2021Charlotte, North Carolina AreaManaged large complex customer facing Legal & Consulting ERM projects (OnePlace for Marketing CRM, Relationships & Experience) to budget, schedule and quality. Coordinated the work of cross-functional physical and virtual teams while providing timely and effective communications with project sponsors, internal stakeholders, technical specialists and customers. Worked closely with clients to manage expectations and ensuring project deliverables are completed timely and with quality. Managed internal and client resources and defect remediation in all phases of testing lifecycle.

North HighlandIT Project Manager

Apr. 2019 - Dec. 2019Mooresville, North CarolinaManaged complex client facing international accounting & finance information technology (IT) project, including concept development, business case development, planning, and execution. End-to-end management of projects utilizing retail client’s enterprise IT project practices. Coordinated the work of cross-functional physical and virtual teams while providing timely and effective communications with project sponsors, stakeholders, technical specialists and internal customers. Worked closely with client to manage expectations and ensuring project deliverables are completed timely and with quality. Managed client resources and defect remediation in all phases of testing life cycle.

ADPProject Manager

Feb. 2013 - Apr. 2019Alpharetta, GeorgiaManaged large complex customer facing Comprehensive Outsourced Solution HCM & Payroll projects to budget, schedule and quality. Coordinated the work of cross-functional physical and virtual teams while providing timely and effective communications with project sponsors, internal stakeholders, technical specialists and customers. Worked closely with clients to manage expectations, and ensuring project deliverables are completed timely and with quality. Managed internal and client resources and defect remediation in all phases of testing lifecycle. • Working with stakeholders to understand the scope, operational requirements and impact of projects and creating plans to address these. • Assigning work, delegating tasks, assigning responsibilities, providing leadership, mentoring and support to the project team. • Working closely with the project team and customers to ensure that commitments and deadlines are met. • Managing risks, issues and complaints promptly and professionally, escalating where necessary. • Regularly reviewing project scope, costs, performance and business benefits to keep the project on track. • Communicating project progress and outcomes to the delivery team, the project sponsor, the project board, and the customer. • Proactively managing the expectations of stakeholders, delivery teams and customers. • Maintaining and controlling project documentation and systems during, and on completion of the project. • Positive contribution to continuous improvement of project processes. • Gained positive engagement and acceptance of all stakeholders through Quality Gate Meetings.

ADPImplementation Consultant

Jan. 2011 - Feb. 2013Alpharetta, GAIntegrated with existing teams to define requirements for, plan and implement COS Enterprise HR, time keeping and payroll functions for Private and Public Sector organizations. Developed client specific best practices and standard operation procedures. Planned and administered project schedule and held regular status meetings to foster full multilevel communication. Identified and addressed gaps. Managed testing and defect correction and provided end-user support for HR, benefits and payroll processes. • Facilitate client analysis sessions and document configuration requirements for Enterprise Payroll and Autopay modules including Earnings, Deductions, Tax tables, Special Calculations and data. • Facilitate client analysis sessions and document Managed Payroll Services Standard Operating Procedures and forms requirements. • Coordinate effective communication and collaboration between implementation groups on multi-line implementations . • Defined and tested legacy employee data conversion plan from legacy systems to Enterprise Payroll and Autopay modules. • Defined and tested 3rd party interfaces including deferred compensation, benefit plans, pension, and deduction reporting.

Pro Step MarketingVice President Operations / Director of Program Managment

Aug. 2004 - Jan. 2011Denver, NCDirect all operational and business functions, including all aspects of human resources, strategic planning, growth initiatives, financial management, special projects, program management and client relationships. Oversee product development and manage implementation of client projects. Manage reporting functions including company and project financials; manage payroll processing; hire, train, motivate and manage 20-person team. Conceptualize and implement marketing / advertising and market awareness initiatives. • Defined, structured and organized firm during fluid start-up phase; developed and implemented all business management, and CRM systems and processes to support sales / revenue growth. • Successfully oversaw design, implementation and testing of 3rd-party and partner systems such as SalesForce.com CRM, AceProject, Intuit payroll, and Sitebuilder to meet company goals. • Oversaw design and and rollout of All-In-One website, email marketing content, CRM and Search Engine Optimization marketing solutions for leading Real Estate professionals. • Crafted, implemented and managed all HR policies, Benefit Plans, and Payroll procedures to assure compliance and consistency. • Developed and directed Project Management methodologies to allow for the successful completion of multiple ongoing concurrent projects within specified timeframes and budget, ensuring quality completion. • Developed third-party data IDX and demographics integration plans for client websites. • Managed creative and technical resources to accomplish project and company goals.

ADP - Automatic Data ProcessingProject Manager / Consultant

Aug. 1994 - Aug. 2004Integrated with existing teams to define requirements for, plan and implement Enterprise HR, benefits, benefits administration, employee self-service, time keeping and payroll functions. Planned and administered project schedule and held regular status meetings to foster full multilevel communication. Identified and addressed gaps; developed security measures for organizational, paygroup and database. Managed panel modifications and data imports and populated employee databases. Wrote SQL / SQR statements for employee data conversion / verification. Managed testing and defect correction and provided end-user support for HR, benefits and payroll processes. Utilized ReportSmith to develop effective data verification reports.

PROCOM - Process ComponentsOperations Manager

Jan. 1991 - Sep. 1994Oversaw daily operations, including accounting, inside sales and shipping / receiving. Coordinated across functions and departments to ensure seamless workflow; identified and capitalized on areas for improvement. Managed HR functions including hiring, training and motivation. Coordinated special project to design, test and deploy RAMS business automation system, greatly improving order processing, AP / AR and inventory management.

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