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Work Background
proGrowBusiness Development Manager
Mar. 2024Porto, PortugalLaunching our IIoT SaaS in the Spanish market, digitization of production processes for factories to help improve OEE. •Team Leadership
•Market Research
•Strategy Development
•Customer Engagement
•Cold calling/Cold mailing
•Product presentation
•Local Partnerships
•KPI Monitoring
•Change Management
H.B. FullerSenior Business Development Manager DACH
Jan. 2019 - Mar. 2024Porto, PortugalBDM for German/Spanish speaking countries Key responsibilities Finding the decision makers in order to discover their needs and goals matching them with our solutions • Analyzing Organizations to elaborate a strategic long term approach (blue-chip companies)
• Creating ways to maintain and grow the customer pipeline through research of tools that support • Performance analysis and reporting for each client account
• Monitor customer consumptions and intervene whenever is needed
• Think and deliver new business opportunities when we develop new products in our portfolio contact: stefan.kaps@hbfuller.com
SiteimproveBusiness Development Manager DACH
Jan. 2015 - Dec. 2018Berlin, GermanySaaS Sales / Digital Marketing / Web Analytics / SEO / QA Key responsibilities • Empowering our clients to be more successful through their websites (Analytics, SEO, Accessibility)
• Sales into Financial, Energy, Insurance and IT sector in DACH
• Finding out the real challenges and needs of companies that value their digital presence
• Communicate the real value of Big Data Analytics
• Managing Lead Pipeline
• Creating reliable Sales Forecasts
• Contacting leads by phone, Roadshows, Conferences or Meetups
• Establishing synergies between agencies and institutions
Grupo VisabeiraKey Account Manager
Oct. 2012 - Dec. 2014Berlin and NRWTender negotiations and Account Management of Deutsche Telekom Projects • Interaction with the Project Managers to coordinate new and existing projects • Create strategies to meet clients and own objectives
• Solution Management (negotiating project values and technical challenges)
IBMCustomer Support Specialist
Oct. 2011 - Sep. 2012Leipzig AlemanhaCustomer support for internal softwares and hardwares; creation of accounts and roles in SAP; configuring Lotus Notes accounts and solving technical issues; assitance in LATAM and EMEA in portuguese, german, spanish and portugese
Schieder Ibéria Comercio de móveisPurchasing and Communications Manager
Oct. 2007 - Sep. 2011Porto Area, PortugalPurchasing and Import Management Company Communication (Creation of catalogues, flyers, banners and Homepage) Outsourcing Manager for Red Wine project
Creation of own wine label in cooperation with Niepoort
EvoBusInternship
Oct. 2005 - Oct. 2007Internship in finance and technical department involving different projects
Deeper knowledge in technical department analysing production steps and improving them together with mechanical and quality engineers Translation of meetings and documentation
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