Jed Cruz - Business Development Manager, MessageBird

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Work Background

MessageBirdBusiness Development Manager

Dec. 2023MessageBird’s mission is to create a world where communicating with a business is as easy as talking with a friend. We power communication between businesses and their customers — across any channel, always with the right context, and on every corner of the planet. If you’ve ever ordered takeaway, returned a package, contacted customer service, or requested a login code, it’s almost guaranteed your interactions have been powered by MessageBird’s technology. Our platform, our applications and our APIs help businesses streamline conversations through their customers’ preferred channels — like WhatsApp, Email, SMS, Voice, WeChat, Messenger, Instagram - and build powerful and engaging experiences. MessageBird's out of the box functionality and omnichannel expertise tips the scales for knowledge workers and helps them be productive right away, with tools to build great marketing campaigns, customer service experiences, or automated business processes.

ZendeskCommercial Account Executive

Jul. 2021 - Nov. 2023National Capital Region, PhilippinesNew business country lead for the Philippines & Indonesia

ZendeskSenior SMB Account Executive

Jan. 2020 - Jun. 2021NCR - National Capital Region, PhilippinesResponsible for Rest of Asia Territory (Philippines, Singapore, Malaysia, Vietnam, Indonesia)

ZendeskSMB Account Executive

Mar. 2017 - Dec. 201930th Floor, Net Park Building, 5th Avenue, BGC, Taguig CityResponsible for APAC territory (ANZ, Singapore, Philippines, Malaysia, Indonesia, India)

RCBCMarketing Officer - Business Development

Aug. 2011 - Mar. 2017Makati City•Responsible for meeting quotas on retail trust products •Responsible for growing the trust business in assigned areas in North Luzon and Metro Manila by setting regular branch visits and client calls •Prepares monthly sales reports, call reports, marketing activity reports and other administrative reports •Regularly sends proposals as well as set up client calls with retail and corporate prospects •Responsible for processing of Head Office investment transactions •Unit Investment Trust Fund (UITF) Product Champion •Automated email system to branches project lead

Gifts and Graces Fair Trade FoundationBusiness Development Officer

May. 2010 - Dec. 2010Makati•Responsible for growing the business by sending proposals and setting client calls to corporate and retail clients •Oversaw and managed the sales efforts of the business through bazaars, online store and consignments in different retail stores •Oversaw conceptualization and planning of new products to be offered •Prepares monthly inventory and sales reports •Develops the marketing strategy to provide sales forecasting and planning •Co – authored a business plan for a retail store and submitted to the Foundation for a Sustainable Society, Inc. (FSSI) requesting for a 1.5 Million Pesos Seed Money

MASC CorporationCo-Owner, Finance Manager

Jan. 2008 - Dec. 2009•Supervise, control and manage the financial planning and analysis of the financial statements and reports •Reviews the payroll sheets and prepares the budget of the company