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Work Background
Vantage SolarDirector of Operations And Business Development
Aug. 2023United States- Create and manage internal processes starting from POS to Final installation. - Provide reports for inefficiencies, while managing the QA/QC process of each account. - Produce automated reports for dealers, installers, and project life cycle. - Manage 100+ accounts simultaneously, while improving the overall project lifecycle. - Manage full life span of each account, pre-installation by daily coordination with clients, city officials, vendors, sales reps, and banks. - Create and manage dashboards for automated KPI, sales, and location reporting for the executive team. - Create and automate interactive search engine databases for Sales Reps, hosting client information.
Vantage SolarAccount Manager
Mar. 2023 - Aug. 2023United States- Provide reports for inefficiencies, while managing the QA/QC process of each account. - Produce automated reports for dealers, installers, and project life cycle. - Manage 300+ accounts simultaneously, while improving the overall project lifecycle. - Manage full life span of each account, pre-installation by daily coordination with clients, vendors, sales reps, and banks. - Create and manage dashboards for automated KPI, sales, and location reporting for the executive team. - Create and automate interactive search engine databases for Sales Reps, hosting client information.
Guerin Glass ArchitectsHR Manager
Jan. 2022 - Jan. 2023Brooklyn, New York, United States- Support departments in the development and delivery of strategic HR plans to fit with the overall business direction.
- Conduct and schedule the interview process for each candidate.
- Manage the hiring and onboarding process, ensuring the process is up to date and of high quality, providing clarity and connection for all employees and their role in relation to the overall vision.
- Manage potential Visa and Green Card cases for the firm while coordinating with external lawyers.
-Plan, monitor, and appraise HR activities by scheduling management conferences with employees, hearing and resolving employee grievances, training managers to coach and discipline employees, and counseling employees and supervisors.
- Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Manage the internal structure of administration alongside the Managing Director.
- Provide quarterly analysis on firm resourcing, while finding ways to reduce inefficiencies. - Build strong relationships with external suppliers, fostering trust and promoting collaboration.
- Improve manager and employee performance.
- Coordinate the delivery of HR Documents (401k, annual forms, reviews, salary increases).
- Ensure updated employee manual and lead communications for new policies and announcements.
- Serve as the firm’s PEO/EOR coordinator.
- Analyze trends in compensation and benefits; researches and proposes competitive base and incentive pay programs to ensure the organization attracts and retains top talent.
- Conduct quarterly analysis and high level summaries of staff performance and attrition.
- Manage/kick-off high level administrative projects/initiatives.
- Maintain and manage office retention.
- Create and manage firm initiatives to promote the growth of office culture.
- Organize and lead firm check ins and reviews.
- Create and manage internal programs to enhance employee culture. o Mentorship Program
o DEI
o L&D
o REP
Guerin Glass ArchitectsStudio Manager
Nov. 2019 - Dec. 2021Brooklyn, New York- Provide day to day support to Principals at a 2:1 capacity. Manage their timesheets, general inboxes and ad-hoc tasks.
- Responsible for on-boarding/managing internal resourcing and office systems - Implementing processes, protocols and policies as needed
- Provide fee support on pursuits and proposals
- HR coordination
- Manage daily operations of the firm
GrimshawProject Administrator
Mar. 2018 - Nov. 2019Greater New York City Area• Provide support to Principals at a 2:1 capacity, with a 3:1 flex during coverage. • Handling office tasks: schedule meeting rooms, ad hoc travel, courier coordination • Provide scheduling support • Maintain diaries, travel arrangements, and ad hoc tasks for 2 principals
• Oversee budget for day to day events: tea time, fruit time, Fri @ 5
• Order and coordinate sustenance vendors for workshop
• Create and roll out internal administrative processes.
• Establish and maintain relationships with new vendors per project. o Catering
o Transportation
o Accommodation
• Oversee internal administrative corporate contracts (accommodation, transport)
• Vendor Contract Negotiation • Provide day to day project coordination on 5 projects and • Prep and Manage current and potential resourcing schedules on various projects
• Oversee/Allocate project resource budgets to existing and potential project budgets.
• Create end of phase budget/resource reports
Actual/Projected cost spent
Future schedule
Resource Overview
Reimbursable Overview
• CMAP Delivery and Operations
• Monitor contract reimbursable allotment and prepare logistics to prevent non-reimbursable charges • Determine and protect project profitability
• Create ad hoc reports for additional services/fee requests
• QC budget plans and reports on project financial progress.
• Present monthly status reports • Assist with in-house consultant oversight per project • Assist with Document Control as needed
Sign & Seal processes
E-record Logs
• Implement and manage change when necessary to meet project financial outputs
• Coordinate/Assist with high level program logistics and milestones
Legal Interpreting Services, Inc DBA: LIS SolutionsExecutive Assistant
Jul. 2016 - Mar. 2018Brooklyn, New York- Provide support to C-Suite (CEO/CFO) at a 2:1 capacity. - Manage the office in NYC headquarters while assisting with onboarding new employees and vendor relations.
- Review translations for accuracy and adherence to clients’ requirements.
- Directly work with C-Suite executives closely on projects, scheduling, management and consulting.
- Create and Manage databases, websites and landing pages all CSS based. - Recruit and submit for major IT contracts.
- Identify and troubleshoot technical issues. - Complete travel arrangements for all W2 employees and C-Suite.
- Create new and simpler processes per department (Payables, Programs, HR).
- Establish relationships with new contractors, vendors, and potential clients.
- Develop marketing campaigns (30 day runs) and manage all social media.
ROOM72 Fashion Agency Executive Assistant
Dec. 2013 - Jul. 2016Greater New York City Area- Provide executive support at a 1:1 capacity. - Managed the calendar, email, and travel details (domestic/international) of the CEO.
- Maintained extensive client/prospect database. - Submitted all business expenses for reimbursement on behalf of the brokers and clientele. - Designed sales materials, line-sheets, look-books and research reports. - Provided “end of the day” reports for the owner, specifying all new clientele and sales made.
My Spa International NYCExecutive Assistant
Sep. 2012 - Nov. 2013Greater New York City Area- Provide executive support at a 1:1 capacity.
- Provided “end of the day” reports for the CEO, reporting all new clientele and sales made. - Prepared reports, spreadsheets and presentations; manage records; and administer database.
- Coordinated administrative duties including phone coverage, scheduling meetings, completing travel arrangements, expense reporting
- Maintained calendar management, screened/posted mail and arranged custom clearance. - Managed executive team's calendar, plan client meetings and maintained clientele records.
Total Concept SportsIntern
Dec. 2010 - Jul. 2011Hermosa Beach, CA- Managed the team's calendar and coordinating all off-site meetings.
- Shadowed and assisted the CEO and Founder of the corporation. - Submitted weekly expense reports for office supplies, food and travel.
- Maintained the travel details of all executives (international/domestic).
- Scheduled weekly team meetings at off-site locations.
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