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Work Background
iLaw Team Leader
Dec. 2023 - Sep. 2024Pretoria, Gauteng, South Africa• Performance Analytics & KPI Tracking – Designed and maintained KPI dashboards, monitoring department performance and identifying key trends to drive strategic improvements.
• Data-Driven Decision Making – Analyzed detect patterns in recovery success rates, optimizing team strategies for maximum efficiency.
• Process Optimization Through Data Insights – Conducted trend analysis on recovery cases, identifying procedural bottlenecks and implementing data-driven workflow enhancements.
• Reporting & Business Intelligence – Developed data reports for management and clients, presenting recovery trends, financial insights, and operational efficiency metrics using Excel.
• Predictive Modeling for Recovery Success – Applied statistical models to forecast recovery probabilities, enabling better case prioritization and improving overall debt recovery rates.
• Stakeholder Communication via Data Visualization – Created clear and concise visual reports to communicate department performance and recovery trends to senior management and stakeholders.
Alex Bosman AttorneysSenior Bookkeeper
May. 2019 - Mar. 2025Pretoria, Gauteng, South Africa• Financial Data Analysis & Reporting – Conduct in-depth financial data analysis, identifying trends in revenue and expenses to optimize financial performance and decision-making.
• Business Intelligence & Dashboarding – Utilized Excel to create interactive financial dashboards, improving financial visibility and enabling data-driven insights for senior management.
• Data Extraction – Extracted and analyzed financial transactions and revenue data using, ensuring accurate reporting and compliance with regulatory standards.
• Stakeholder Data Communication – Presented data-driven insights through visual reports and trend analyses, ensuring stakeholders had access to accurate and actionable financial information.
• Data-Driven Decision Making – Used historical financial data to support strategic planning, forecast revenue, and optimize financial workflows, contributing to business growth.
Excellence MarketingBookkeeper
Jun. 2015 - Apr. 2019Centurion, Gauteng, South Africa• Financial Data Analysis & Reporting – Generated financial reports and reconciliations using Excel, providing actionable insights to support business decision-making.
• Team Leadership & Training – Managed junior staff, providing data-driven training to improve accuracy in operations.
• KPI Tracking & Business Performance – Monitored key financial metrics, identifying trends in rental revenue, outstanding payments, and cash flow to enhance financial stability.
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