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Work Background
AkzoNobelCI Global Finance & CI EMEA Manager
Jun. 2021
AkzoNobelContinuous Improvement Global Finance Manager
Jan. 2021Warszawa, Woj. Mazowieckie, PolskaSetting up and establishing a support structure to develop CI Finance capabilities and mindset across different locations Championing, developing and sustaining the culture of continuous improvement and knowledge about related metodologies/activities (Lean Six Sigma) across all Finance Operations (RTR, PTP, I2C, Financial Planning & Analysis) Supporting and challenging the workforce and LT in direction setting, prioritization (timing, resources and sequence of actions) and implementation of improvement activities to best achieve the targets for the KPIs Managing improvement projects funnel including scoping, project assignment, resource planning, tracking of progress and benefits as well we controlling the sustainability of outcomes Building and coaching the successful Continuous Improvement Finance Team Networking within CI community, cooperating with CI site leads, sharing best practices, replicating ideas across the globe and encouraging others to do the same
AccentureProcess Improvement & Optimisation Lead
Mar. 2018 - Dec. 2020Warszawa, woj. mazowieckie, PolskaFinding OTC & PTP process improvements areas across DC in Warsaw & Kraków.
Implementing / executing changes.
Expert of data mining.
Analyzing and delivering Client Business Value projects. Creating VBA macros and dashboards to optimize operations.
Building culture of innovations. Serving as an Expert and trainer. *delivered 3.7B USD of additional value (from accelerating payments, improving cashflow, resolving reporting and process failure issues, implementing cash application controls) for Clients and significant payback for Accenture
AccentureGTN Tower Lead
Nov. 2017 - Mar. 2018Warszawa, woj. mazowieckie, PolskaSupervising PTP Gross to Net process in Latin America Spanish. Managing teams responsible for disbursements calculations and Incentives payments.
Responsible for successful process transition from client located in Latin America.
Initiating and managing process improvements.
AccentureOTC Quality & Process Improvement Lead
Oct. 2015 - Oct. 2017Warszawa, woj. mazowieckie, PolskaSupervising two AR Team Leaders
Coaching Team Leaders, serving as career councelor and procedures advisor
Supporting and backing up AR Lead
Quality Lead responsible for trainings and quality checks, serving as consultant in the most difficult scenarios, helping team leaders grow specialized teams
Preparing daily, weekly and monthly reports
Data mining
Supervising OTC process and level of escalations
Introducing procedures and processes
AccentureAR Team Leader
Mar. 2015 - Sep. 2016Warsaw, Masovian District, PolandAccounts Receivable Team Leader for the South Team (Southern Europe, Middle East & Africa).
Handling collections activities for High Tier Italian accounts, temporarily holding most problematic, escalated accounts.
Serving as point of escalation to the team members, as well as career counselor and advisor.
Preparing daily, monthly and weekly OTC reports.
Assisting in calls with Sales and customers where support is needed for team members.
Taking part in weekly conference calls with Client and decision making processes.
Ad hoc duties, assisting and backing up AR Tower Lead.
Responsible for capacity calculations.
AccentureCollections Specialist with Italian
Mar. 2014 - Mar. 2015Warsaw, Masovian District, PolandHandling queries and disputes for Italy + CEE markets.
Debt recovery follow-up, operating on the huge portfolio of 38 countries.
Being a team leader's backup.
Reporting, helping management to prepare global AR reports.
Serving as the point of contact for new joiners and junior cash collectors.
Providing help with DTP updates and process changes.
Account reconciliations.
Receipting and allocations of payments.
Preparing and sending out statements.
Coding the status of invoices on the timely manner.
Testing new system solutions.
Providing recommedations if suspend accounts.
Sending out manual reminders.
Preparing documents for soft and hard legal processes.
Cooperating with Cash Application Team, Sales Representatives and other internal teams from all over the world.
Provide help to Sales team with regards to finance procedures.
Internal events coordinator.
Toll Holdings LimitedCredit Officer
Dec. 2012 - Jan. 2014Brisbane, AustraliaDebt recovery follow-up.
Recharge processing. Handling queries and disputes.
Issuing and sending invoices.
Handling credit requests and processing refunds.
Maintaining a ledger.
Consignment notes control.
Assisting with end of month procedures.
Handling credit card payment requests.
Assorting with general accounts receivable tasks.
Cooperating with Cash Application Team, Sales Representatives and other internal teams.
AccentureCredit and Collections Clerk
May. 2012 - Oct. 2012Accounts Receivable clerk for Italian market.
Credit limit control.
Past due invoices control.
Daily bank reconciliations and upload.
Liaising with the banks and internal employees.
Assisting with end of month procedures.
Assorting with general accounts receivable tasks.
Data entry.
Handling queries, disputes and investigating discrepancies.
Processing of refunds and credits.
Orders on hold management.
Generating customer account statements at end of month.
Production of outgoing invoices and dunning letters to customers from source documents or Oracle system.
Receipting and allocations of payments.
Preparing documents for soft and hard legal processes.
Preparing daily, weekly and monthly reports for banks, partners and customers.
Cooperating with customer service, cash application and sales representatives teams in Italy and India.
Convention Bureau SzczecinCo-founder and President
Aug. 2009 - Apr. 2012Active promotion of Western Pomerania region as to organize business events.
Seeking new partners and customers.
Organizing conferences and other events.
Project management.
Cooperating with several non – profit organizations.
Oversee financial and accounts management for the business.
Complete invoicing and reporting.
Organizing and control budgets.
Coordinating the activities of marketing and PR widely understood.
Taking part in international business tourism exhibitions.
Giving free advices and help for local hotels, conference centers and other involved businesses.
Developing strong corporate networks within the local region.
Being the onsite contact for delegates and event hosts.
Creating local meetings industry catalogues including all local venues.
Local business tourism data base management.
Reporting to national board of Convention Bureau of Poland.
Writing articles and press releases.
Erasmus Student NetworkPresident, PR specialist of Szczecin's section
Oct. 2007 - Jun. 2011Care for students from abroad staying in Szczecin, Poland within Erasmus program (assistance in dealing with formalities, free time activities).
Being first contact in case of emergency in the student’s dormitories.
National Erasmus Students Network project management.
Travel department responsibilities management.
Planning and managing budget.
Reporting to administration of Erasmus project and national board of Erasmus Students Network.
Gaining founds from university management and sponsors.
Leading weekly and monthly meetings of members.
Assistance in Italian and English, translation of documents.
Office and reception duties.
Writing articles and press releases.
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