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Work Background
HiltonSenior User Experience Designer
Apr. 2023Boston, Massachusetts, United States
Boston UniversityProfessor of User Experience Design
Jan. 2023Boston, Massachusetts, United StatesI teach 2 subjects at Spark! BU - https://www.bu.edu/spark/students/courses/:
1) UX/UI Design Workshop: This 2-credit workshop covers the basic steps of the UX design process, beginning with user insights and problem definition, empathy maps around personas, user stories, and low-fidelity wireframes, to brand design and high-fidelity wireframes.
2) UX Design X-Lab Practicum: This is a 4-credit class where the students apply methods and practices of user experience design to real-world projects for industry partners.
NumeratedSr User Experience Designer
Sep. 2021 - Apr. 2023Boston, Massachusetts, United StatesDesigning a digital lending platform for business banking.
Tortal TrainingSr Product Designer, User Experience
Jan. 2021 - Sep. 2021- Develop a strong understanding of the product, customer challenges and behaviors
- Collaborate with IT & Marketing team to design simple and delightful user interfaces for new and existing products and features
- Develop mockups and prototypes to effectively communicate interactions, implementation details, and user goals
- Support UI engineering by providing all necessary visual assets and CSS attributes
- Employ data and analytics to measure design outcomes
- Conduct concept and usability testing and gather feedback throughout the design lifecycle
- Keep abreast of competitor products and industry trends
DarwoftVP of Product, North America Consultant
Mar. 2020 - Dec. 2020Darworft delivers delightful eXperiences at speed and scale.
Leader of the Product and User Experience team for the North America Region.
- Strategic planning to tactical execution.
- UX user research methodologies and product design best practices, and the ability to effectively implement these practices and apply standards.
- Strategic UX design and research. Wireframing - PrototypingUser Research & Usability testing.
- Design principles and practice in a fast-moving, data-driven, collaborative environment that has a bias towards delivery and MVP approaches.
GeojamChief Product Officer
Apr. 2019 - Dec. 2019New YorkExperience Music Together 🎵🎶
Joined as employee #5 and took Geojam concept to MVP ready for market launch on November 2019.
- Working as the leader of User Experience design and product direction.
- Strategic UX design and research. Design Thinking. Concept Definition. Wireframing. Visual Design. prototyping. Spring Planning.
- Determine the overall strategic direction of product development and uphold the company's position at the forefront of technology by focusing on UX content and user center design.
- Daily meeting with overseas development team.
Ambi Inc.Product Design Lead
Aug. 2017 - Jan. 2019Greater Boston Area- Led the process of UX design process by designing, researching, and prototyping features for the minimum viable product (MVP)
- Creative thinking, brainstorming, involved in the concept development of an innovation project.
User Interface/Interactions Design, wireframing, user testing.
- Used database to research, gather, analyze, and present data
- Engaged in software development utilizing a wide range of technological tools and industrial Ethernet-based protocols
- Collaborated with business development managers in the partner planning process to develop mutual performance objectives, financial targets, and critical milestones
- Recruited, hired, and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Launched the product at University in January 2018
- Raised 1M in 2017 and a series A for 6M in August 2018
Ambi Inc.Product Designer
Feb. 2017 - Sep. 2017Cambridge, MA- Concept Development - Creative Design. Wireframing. Prototyping. UX research & analysis (User journeys - Storyboards - Use cases, etc). Lean UX methods. UI Design.
- Developed collateral such as display, marketing, and packaging materials to support product branding strategies
- Optimized design by implementing an effective stakeholder-driven design review process
- Produced 10+ projects for advertising and informational purposes
- Assisted the technical operations department with project designs using Sketch and Asana
Creatella, Venture Builder | Startup StudioUX Product Designer
Dec. 2016 - Apr. 2017Remote consultant role in a startup in creating web and mobile application solutions.
Concept Definition.
Wireframing.
Visual Design.
Prototyping.
UX Design, research, and development for user experience best practices.
Conceptualize user experience design solutions for mobile application solutions.
Waylens Inc.Industrial Designer (Contract)
May. 2016 - Oct. 2016Boston, Massachusetts- Communicated any changes in the project scope and timelines to the proper stakeholders
- Created product prototypes using Adobe
- Took project specifications and translated them into the drawings used to create final products
- Offered suggestions to enhance the product's design, which would improve the user experience
- Delivered over 10 concepts
Waylens Inc.Industrial Design Intern
Apr. 2016 - May. 2016Boston, Massachusetts- Generated the concept of their new idea, after going through a storm of ideas based on their parameters
- Offered suggestions to enhance the product's design, which would improve the user experience
- Took project specifications and changed into drawings used to create final products
- Delivered 1 full prototype of a new concept
https://www.waylens.com/360
JP Fuji GroupGeneral Manager
Jul. 2015 - Oct. 2016Somerville, Massachusetts- Effectively and efficiently managed the restaurant by following the best practices of the company and Brand Equity Standards to ensure Guest satisfaction and profit maximization
- Exemplified and recognized legendary acts of leadership and quality to ensure 100% Guest
- Responsible for overseeing all administrative functions of the business including administrative tasks, such as accounting, paperwork, and payroll
- Delegated responsibilities, such as ordering, scheduling, and hiring
- Ensured the environment in the restaurant supported the core values of honor, integrity, seeking knowledge, and having fun
- Exercised good judgment and decision-making in escalating concerns and aggressively resolving issues
- Ensured adherence to company cash handling and payment processing procedures
- Maximized efficiency by coaching and mentoring 45+ personnel on responsibility principles, industry practices, company procedures, and point-of-sale (POS) system
- Directed 7 managers with over 85 associates across 3 departments that generated over $250k in monthly revenue
JP Fuji GroupManager
Feb. 2015 - Jul. 2015Greater Boston Area- Trained and guided team members to maintain high productivity and performance metrics
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Led team of 3 direct reports managing over 45 employees
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge, and customer demands
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