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Work Background
Consultant
Ampcus at intelConsultant
Mar. 2024 - Dec. 2024United StatesConfidential computing Intel TDX AMD SEV-SNP TPM and Measured boot Google Cloud Platform Azure
Consultant vendor scratch programming
GNU EssentialsConsultant vendor scratch programming
Nov. 2023 - Apr. 2024Norwich, Connecticut, United StatesAfterschool program. Taught three elementary schools and one middle school, scratch, programming, training AI models, concepts of open source, and free software, and robotics. Used raspberry pi with MX Linux, and a mint laptop for training and presentation as well as translation and video editing. There were about 30 kids per class at the elementary school and 15 in the middle school.
Consultant
Creatives on call at SalesforceConsultant
Jan. 2022 - Dec. 2022United StatesRebranding effort using xml dita. Perforce, eclipse, oxygen
Consultant
OctoMLConsultant
Jan. 2022 - Dec. 2022United StatesWork with product to create tutorials, evaluate existing tutorials, improve documentation, evaluate current documentation platforms/systems. Worked on SaaS for acceleration of models, ONNX, pytorch. Evaluated and tested system to create tutorials - AWS, Docker, K8s, Notion, sphinx
Consultant
KellyIT at IntelConsultant
May. 2021 - Nov. 2022United StatesWorked in SpecsQA effort to ensure top secret architecture specifications and collateral met compliance. Sharepoint online admin. Software engineering of internal tool for customization of our needs. Automation script development to save time and effort in documentation effort for System on a Chip effort. Evaluated internal software for converting md - base pandoc Created training modules. Trained architects to use the workflow and install the in house solution. Developed a custom solution for SpecsQA using software base @latest. Wrote several bash scripts to automate the compliance software, generate name standards and split mmd file into multiple files. Trained architects and DocOps in git at the CLI. From get started to resolving conflicts, some of these users did not have any git background and after time, took over training upon the completion of the 18 month contract. bash, pandoc, python, sharepoint, flare, framemaker, confluence wiki
Chief Guru
GNU EssentialsChief Guru
Jul. 2020 - Nov. 2022United StatesSupplier-in-chief Supplier/Vendor - Developer Services Services - to enable developers: * Free and Open tools to replace proprietary tools during development * Process Improvement recommendations and plans * Perform participant testing - design plans, execute tests for projects (example - pidgin). * Accessibility design and development * Documentation design and development * Licensing design and development * Learning and development Community focused * Discussion of future community effort -with leader of the GNU Project: testing GNU tools (approx 381)
Technical Editor (p/t)
WileyTechnical Editor (p/t)
Jun. 2018 - Jul. 2020Review, edit, test and offer feedback for technical content for Exploring Beaglebone second edition and other technical documentation. Technical Editor for Professional Javascript for Web Developers and Javascript The New Toys. http://exploringbeaglebone.com/
Contingent Worker - Developer/Author
PTI Global at IntelContingent Worker - Developer/Author
Apr. 2018 - Oct. 2020Chandler, AZResearch, development, validation, and documentation support. AIoT. GNU Linux focused. Machine Learning with OpenVINO. Prototypes: IEI AIOT Tank with mustang vpu and fpga. Devcloud prototype build Several other prototypes for Openvino effort Neural compute stick prototype testing on pi 3b Migration materials for neural compute stick and test pi with the deep learning developer kit. Wrote several articles about how to get started, optimize models, retrain models. Customized demos using python and opencv. UX internal effort bash, markdown, rst, OpenVINO, python, C++ - kernel module research and dev for accelerators. Squeezenet, Yolo, pytorch, ONNX, mxnet and more Working with GNU Linux centered projects at Intel(r) to document embargoed and pubic content. Software stacks and dev kit validation and documentation. AI at the edge. AWS admin. Port proprietary processes to FOSS. Example, replace Windows OS and Windows based applications and processes with GNU Linux and FOSS. Working with the Open Source Community manager and GNU Linux teams to improve the developer experience. Raspberry Pi and OpenVINO installation and documentation update. Validation of OpenVINO samples on new dev kits - GNU Linux* based. Example: fix broken pkgs, build and load modules Software documentation. Developer Experience testing review. Training edits and validation for Deep Learning courses. See certificate below.
Learning Management System Project Manager at ASM International - Consultant
The Judge GroupLearning Management System Project Manager at ASM International - Consultant
Sep. 2017 - Nov. 2017Phoenix, Arizona AreaPrepared global semiconductor industry leader with yearly compliance training, learning management systems administration and support. Evaluated systems in preparation for migration. Created migration related documentation for migration from Totara and Moodle Learning Management Systems admin - 3rd party hosting solution. Case by case support evaluation of past tickets using supplier side Salesforce product. PHPmyadmin, server side access to AWS for sqldumps, directory access, log access. Evaluation of private video and secure file transfer with communications. Nextcloud evaluation and recommendation. Excellent product for their needs but will not run on their servers. Evaluated learning management system demos and reviewed multiple learning management systems to find a fit for the organization. Some reviewed learning management systems included: Cornerstone on Demand Bridge Latitude Paradiso
Consultant PRN - DEV Application and Design: University Technology Office (UTO)
Arizona State UniversityConsultant PRN - DEV Application and Design: University Technology Office (UTO)
Mar. 2017 - Jun. 2018Tempe, AZUnder the direction of the Director perform technical communications, content strategy, UX and information architecture duties in University Technology Office - Application Design and Development group. Drupal Admin - University Technology Office (UTO) - Maintained, edited and improved Internal web standards content for content creators and admins - Managed and restructured roles and permissions for staff in UTO. - Fixed about us, examined while restructuring roles with permissions, and reviewed assignments. - Information architecture. Jira Admin - Worked with Drupal devs and contributors to create documentation for processes and procedures - TOS review and posting - Created onboarding documentation in Confluence - As I came on board - Marketing was managing the web standards - worked with marketing to improve UX and standards - Managed internal confluence content - 20 hrs per week for Salesforce team restructuring and reorganizing existing content - Complete reorganizing content for UTO Design and Dev team, including cross refs to jira tickets and existing content - Revising the marketing content and formatting to maintain web standards pages so it was more polished. - Worked with accessibility person in the department and learned more about writing for accessibility. Performed audits. - Visited several UX labs in preparation of implementing the technology for a UTO UX lab Drupal, Slack, Github, JSON, REST, python, php, Pantheon, JIRA, and deleting commas too.
Contingent Worker - Consultant (Pilot program)
IntelContingent Worker - Consultant (Pilot program)
Oct. 2016 - Jan. 2017Chandler, AZWhat I can say: Overcame the challenges of typing in that shiny blue suit. Indulged in multiple flavors mixology on Gelato Wednesdays to create Flavotastic Gelato Wednesdays! Made all my accepted meetings with eager anticipation! Spoiled by Unite! I Wrote Words
E-Learning Consultant
MonkeyMedia SoftwareE-Learning Consultant
Jun. 2016 - Apr. 2017Vancouver, British Columbia, CanadaCreating e-learning content Managing the DITA infrastructure Editing and creating XSL (stylesheets) Managing the LMS Research and code for effective automation Job Duties: LMS Admin, Developer, QA, and Instructional Developer. Began part-time but escalated to working over 30 hours per week between these four roles. LMS Admin: LearnUpon researched features, batch upload users, created users, enrolled users, created and maintained courses, configured the system. Created quizzes and question pools. Configured quizzes and added custom certification. Instructional Developer: Created courses based on needs of clients based on verbal and frequent communication with Vice President. Maintained and continuously edited lesson document maps and output for use in the LMS. Applied company branding and standards to courses. Created reviews and quizzes. Designed courses using DITA/XML. Developer: Since the XSL scenarios were custom, solved the transformation to SCORM compliant HTML5 output. Continuously found solutions to apply DITA OT styles to the code. For example, the prereq tag was not working, but using the same tag, edited the XSL to generate on HTML output. Some similar work required coding to allow existing tags to transform to SCORM compliant learning such as: <results>, <note>, <action_label>, etc. QA: All courses were tested manually locally, then within the LMS. Some courses were almost 60 slides long and each link, image, and such were tested prior to releasing/publishing the course to enrollees. Graphic design: Edited images for placement in the SCORM compliant learning. Created images for categories in the learning. Some edits to buttons. Oxygen 18.1, Trisquel, Mint, javascript, XML, XSL, jquery, bash, GIMP, CSS
Technologist - Consultant
Rose International at AetnaTechnologist - Consultant
Oct. 2015 - Dec. 2015Phoenix, AZWorked with the Learning and Performance team onsite to create an internal Youtube like channel to onboard medicaid staff. Consulted with management regarding recommendations for purchasing video hardware and software. Created training vignettes and short videos. Edited training videos using Camtasia and Captivate. Trained staff on Articulate and creating Articulate templates. Updated links in Dreamweaver for dev and production. Wrote recommendations documentation for future maintenance of the internal "youtube" like channel created during this pilot program. Qbase, Dreamweaver, Audition, Photoshop, Camtasia, Captivate, Articulate, Towers and Watson
Moodle Administrator - Migration Consultant
Clarity Consultants at TibcoMoodle Administrator - Migration Consultant
Aug. 2015 - Aug. 2015Greater Seattle AreaServer Assessment, configuration and optimization. Client travel prepaid to Seattle for kickoff. AWS migration of Moodle from one account to another. Created a "Like for Like System" - seemless migration for over 75k users. Created SQLDump files Created Databases Restored SQLDump files to databases Installed and configured PHPMyAdmin Server Updates - Amazon Linux Analysis of system including: - Security assessment - System analysis - scalability Amazon Linux, ssh
Implementation Specialist / LMS Admin (Consultant)
Arizona Department of EducationImplementation Specialist / LMS Admin (Consultant)
May. 2014 - Dec. 2014Phoenix, AZ and remoteResponsible for Blackboard implementation and integration with SIS in the state of Arizona. Migration from Moodle included in this implementation of a non proprietary solution to a proprietary hosted solution from Blackboard on their Linux Servers. Implementation, training and consultation completed. Seemless Migration of over 75k users from Moodle to Blackboard Learn 9.1. Moodle Administrator: Converted Moodle 1.9 courses to Common Cartridge format for migration to proprietary LMS - Blackboard Learn using MoodleRooms and other Moodle versions. Created courses, archived course material, copied course materials to new courses, maintained enrollment of over 75k Moodle Users during the conversion from Moodle to Blackboard. Blackboard Implementation and Administration: Worked closely with Blackboard to implement Blackboard Learn solution. Integrated Blackboard Learn with other systems and products. Prepared SIS integration for all regions, counties, and schools in Arizona - potential user base of over 1 million users. Documented several implementation processes. Conduct workshops with several program areas for Learning Management System and collaboration tools. Configuration, Administration and Maintainance of hosted solution. Three Certifications of Administration for training from Blackboard - Course Delivery Admin, Content Management Admin, Community Engagement Admin. On Linux Mint, used Eclipse and Java to create *.war files for building blocks using the Bb Learn API. Created several building blocks in an attempt to maintain the LMS. These building blocks were working at the time the contract ended.
Independent Consultant - Sphinx / Python / ReStructured Text
Open Solutions Group Inc.Independent Consultant - Sphinx / Python / ReStructured Text
Apr. 2014 - May. 2014Remote - San Diego, CAFor this project, I was hired to migrate documents using Sphinx and ReStructured text on Debian. The original document was a System Administration document with images, code snippets, notes, and basic document structure. Another document was the services administration document which also included images and code. The documents were .rst format with output in both HTML and PDF. A theme was used for the HTML output. Some manual configurations to the conf.py file for formatting purposes was required. Debian, python
Lead Debian Developer
Libre RespinLead Debian Developer
Mar. 2014ArizonaRespin is a GNU Linux backup utility and distro customization tool. Duties include: Connected with remastersys developer to transition the fork. Updated respin for Debian base major upgrades. Add features and support Debian respin users. Upheld the License terms (GPL3), explaining this was free and open, and we will release the code - prior to initial release, to some of the team, who didn't quite understand "free". At times support Ubuntu respin. Ported to Trisquel, Mint, LXLE, and other bases. Currently working on features and "blaze". Blaze is an iso or image burn. Work on GUI version - python and qt versions (and zenity ;) ) Working on DE customizer. git maintainer - currently gitlab.
Sr. Technical Communicator - Consultant (TSYS Acquiring Solutions)
TSYSSr. Technical Communicator - Consultant (TSYS Acquiring Solutions)
Oct. 2012 - Apr. 2013Tempe, AZValidation of beta SaaS for finance. User Acceptance Testing team but found bugs, errors and other goodies. Focus on efficient systems, effective use of resources and usability. Worked on various user guide sections using AuthorIt. The main focus was the XML implementation guide. Created Use Cases for enhancements according to the Functional Documentation and Business Requirement Documentation. Worked closely with Business Analysts and Usability Test team. Authorit, xml
Director of E-Learning
Strategic Safety SolutionsDirector of E-Learning
Jun. 2010 - Apr. 2014Tucson, AZ and New JerseyImplementation, Management and maintenance of LMS systems for the following companies: Super Shuttle/Veolia Lewis Energy Gannett Publishing JHL National Safety Compliance Great American Insurance After implementation, managed and maintained LMS for safety and compliance clients including over 5000 Super Shuttle/Veolia USA employees/franchisee learners. Generated reports, troubleshoot SCORM issues, resolved compatibility issues with third party vendor SCORM and AICC training. Managed the Web Development and Web Application team. Database driven applications and dashboard projects. Managed Quality Assurance Testers, Usability Testers, Business Analysts and Technical Writer. Video editing and e-learning development using tools such as Xvidcap, ffmpeg tools and Audacity. Development of database driven application for output to website. Development of Android application for users. EZLCMS - Requirement gathering, report creation, administration of users, groups, catalog, courses, configuration, etc. Moodle - Used Moodle for testing SCORM and AICC courses. Upgraded from 1.9 to 2.2 and 2.2 to 2.5.
Consultant - Learning Analyst
Volt Technical ResourcesConsultant - Learning Analyst
Jun. 2010 - Oct. 2010Tucson, Arizona Area and RemoteObtaining information from the CIO regarding the systems and work to take over the CIO duties. Installed and configured Moodle, EZLCMS, and JoomlearnLMS. Configured and tested these Learning Management Systems. Extracted and edited company video from DVD and created SCORM compliant Articulate Presenter output for use in the LMS.
Training Engineer
TechnitixTraining Engineer
Jun. 2009 - Oct. 2009RemoteClient in the Netherlands, LearnWorks, needed training materials for Oracle. Converted documentation, audio and information for interactions into Articulate based output.
Consultant
TechnitixConsultant
May. 2009 - Oct. 2010Phoenix, Arizona AreaTechnical Writing (DiaWEB): Revise system administration manual Photoshop Expert (UC Berkeley Human Computer Interaction lab) Compare GIMP commands to Photoshop and report results LMS Administrator (GLOAT): Installed, configured, and maintenance of Moodle LMS for the GNU Linux Open Academic Training Center Lead Developer (DMCA Help): Create Android applications using Eclipse on both Linux and Windows. Languages used include Java and C (with NDK). Facilitator Guide Writer (Barry Rhein and Associates): Layout and Design of Facilitator Guide Technical Writer (Form Factor): Created User Guide based on video tutorial for their internal Agile users E-Learning Developer (ssssite) Created e-Learning collateral using Articulate Studio 09. Extracted internal video from DVDs. Edited video for placement in e-Learning materials.
Faculty - Humanities Department
University of PhoenixFaculty - Humanities Department
Sep. 2008 - Jul. 2015Phoenix, AZ and remoteFacilitate courses in Business Writing for the IT Professional in the communications department. Led general education and communications for freshmen/first year experience. Develop syllabus, develop course calendar, create rubric, create grade book, grade papers, lead discussion, and direct students to resources. In addition, create supplementary interactive e-learning for students. COM 130 - Business Writing for the IT Professional US 101 - Introduction to University Studies GEN 105 - Skills for Learning in an Information Age * facilitated over 40 of these 3 courses as faculty
Sr. Technical Writer/Technical Publisher
MicrochipSr. Technical Writer/Technical Publisher
Aug. 2006 - Apr. 2009Chandler, AZDeveloper - created install script (Linux) for Masters conference workshop on C++ Created training for C++ for 2 engineers to facilitate workshops Worked on PicLE, an embedded Linux project Worked on Linux workshop to train engineers on embedded Created workshop to train local educators to prepare for First Robotics Web Development Developed and edited online Design Centers for the Enhanced Midrange Core and mTouch in Stellent system using HTML, javascript and Stellent scripting lanaguage. Maintained Confluence Wiki content Created e-learning materials using Articulate Technical Writing Created user guides for print and online publications Edited and published monthly marketing newsletter Worked with design and application engineers to write, data sheets, user guides, application notes, errata, product briefs technical briefs, and programming specifications. Worked closely with Marketing Communications during the editing and publication process. Wrote design specification documentation while working with the Design team. Worked closely with Marketing and IS during the development and publishing process Training Created internal training materials, including computer based training such as interactive videos, simulations, and quizzes. Used Articulate software to create flash based tutorials. Trained Romanian technical writers and engineers the required processes and procedures for publication of documents. Prepared and trained robotics workshops for local high school teachers in Chandler, AZ. Assisted in dry runs and scheduling for Masters Conference held at JW Marriott in 2008. Created GNU/Linux and Windows installers for training and documentation Partially Remote Debian, Articulate, SumTotal, Confluence, HTML, a little C, a little assembly
QA Consultant in IS at Microchip Technology
TEKsystemsQA Consultant in IS at Microchip Technology
Nov. 2005 - May. 2006Chandler, AZThis was the best job I ever had in my life! Worked with the most excellent staff and manager ever! They were/are stellar! Created help documentation using DocBook and XML/XSL, used Enterprise Architect to input information. Again, a great staff, a great experience and the best job in history!
Technical Writer - Independent Contractor
Evans Newton IncorporatedTechnical Writer - Independent Contractor
Aug. 2005 - Jan. 2006Scottsdale, AZCreated user guides for their TargetTeach web application. Used functional documents, specifications, access to the alpha version and code to write the documentation while this was a WIP. The documentation was ready by release date.
Technical Writer
Computer Guidance CorporationTechnical Writer
May. 2005 - Aug. 2005Scottsdale, AZWrite Release Notes, update user guides, assist with help files. Business Objects and IBM tools such as Rational Rose, Rational Clear Case and Clear Quest.
Temporary Technical Writer
PearsonTemporary Technical Writer
Jun. 2004 - Nov. 2004Mesa, AZ and RemoteWorked as a technical writer converting content from their NovaNet documentation, Master Schedule Builder and a few other projects. Digital Migration from Analog.
Programmer/Technical Writer - Linux Essentials
Aries TechnologyProgrammer/Technical Writer - Linux Essentials
Jan. 2003 - Dec. 2004Tempe, AZEven though you forced me to use vi for work, my heart still belongs to emacs Developed curriculum for GNU/Linux certification. This company was in cooperation with CompTia. Wrote Linux Essentials as the sole technical writer. Attended LinuxWorld. This position was 2 months in-house with the remainder completed in my home office.
Office Manager - Contract
CanacOffice Manager - Contract
Jan. 2003 - Dec. 2003Tempe, AZStand in for the Office Manager as Work Order Supervisor during a short leave of absence. Created kitchen layouts based on customer requirements using CAD like application. Managed all employees, reporting to the General Manager. Managed warehouse space for loads, load ordering, installs and deliveries. Created documentation for units: Installation, HR, Work Orders, Sales and Delivery.
Volunteer
Electronic Frontier FoundationVolunteer
Dec. 2002 - May. 2003RemoteWorked on the Frequently Asked Questions section for the DMCA blog.
Intern/Advisory Committee Member
Free Software FoundationIntern/Advisory Committee Member
Aug. 2002 - Mar. 2003As an advisory committee member of the Digital Speech Project (now known as Defective by Design), wrote proposals and documentation for the Digital Speech Project (DSP). Worked on the DSP website and collaborated with other members of the team to create the statement of principles. Debian, Abiword, HTML, gpg, bash
Academic and Administrative Documents - Desktop Publisher Specialist
Arizona State UniversityAcademic and Administrative Documents - Desktop Publisher Specialist
Mar. 2001 - Aug. 2001Tempe, AZWorked on catalog preparation and maintained 1300+ html policy and procedure files. Wrote drafts for internal policies and procedures such as the computer policy. As a member of the Hardware and Software Team, assisted in the discussion and decision making process regarding printers, software products and distribution of hardware. Researched and installed a LaTex spellchecker for Pagespinner so users could spellcheck within the program.
Events Coordinator/Technical Writer - Marketing Department
PearsonEvents Coordinator/Technical Writer - Marketing Department
Jan. 2000 - Dec. 2001Mesa, AZWorked at NCS during the Pearson merger. Worked with the staff coordinating yearly conferences and was hired full time to replace the technical writer in the proposal division. Using boilerplate documentation, and working with several different teams, created numerous proposals for software. Beta tester for new java based software product, SASI, MS Products.
Contributing Editor
Suite101.comContributing Editor
Jan. 1999 - Aug. 2002RemoteWrote weekly articles regarding computing life. These articles were focused on the GNU/Linux community, technology and free speech.
IT Support - Technical Level
Three Rivers Community CollegeIT Support - Technical Level
Jan. 1999 - Dec. 2000Norwich, CTTechnical lead for computer support at Three Rivers. Worked in both campus locations. PCs and Macs. Set up networking lab for upcoming fall semester. Assisted in upgrading units in computer labs during the summer and supporting staff/students during the semester.
Composition Room Typesetter
BowneComposition Room Typesetter
Jan. 1997 - Dec. 1998Phoenix, AZTypeset documents using BITS language, similar to HTML with some coding similar to object oriented language. Inserted SGML tags in documents to be filed with the Securities Exchange Commission.

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