Virginia Di Pierro

Founder @Komba

👍 Sales & BizDev💸 MarketingBusiness Owner📝 Influencer or Blogger

I am a seasoned professional with over a decade of experience in the online business sector, specializing in team and project management, customer experience, and support. My career highlights include driving a 2900% growth in the partner base within a year and leading a global learning platform to achieve the prestigious Selo RA1000 Quality Seal from Reclame Aqui. My expertise encompasses a broad array of tools and platforms, such as G-Suite, Zendesk, Shopify, Magento, Jira, and Asana. I have a proven track record in managing diverse remote teams across multiple countries, improving operational efficiencies, and implementing innovative processes to enhance customer service quality and productivity. Throughout my career, I have held various key roles, including Projects Team Manager and Customer Support Team Lead at PartnerHero, Marketing Specialist as a freelancer, and Marketing and Administrative Coordinator at Di Pierro Advogados Associados. My multifaceted background also includes positions in sales and marketing management, e-commerce, and product development. I hold a specialized degree in Business Administration and Project Management from the University of California, Berkeley, and a Bachelor's degree in Fashion Business from Universidade Anhembi Morumbi. Additionally, I have completed numerous certifications in product management, marketing culture, data intelligence, and customer experience from LinkedIn and Stanford Continuing Studies.