Victoria's SecretBrand Manager
Jan. 2006 - Dec. 2009San Francisco Bay AreaResponsible for driving total store results through the product life cycle. Owned the coaching and development of direct reports to serve the customer as their top priority. Personally demonstrated and provided coaching to total store through selling behaviors and observations in all zones (selling floor, cash wrap, fitting room, and non-sales area) and building customer loyalty. Personally executed Talent Life Cycle for direct reports. Talent Life Cycle actions include; selection/interviewing, onboarding, coaching/performance management, succession, reward and recognition, and culture/engagement. Supported brand initiatives and strategies (Sales Education, Launches, Events, Brand Promotions, and Product Testing). Executed short term sell through strategies with use of visual merchandising filters. Maintained visual merchandising standards of total store. Led team processing and replenishment. Responsible for merchandise flow standards, assessments, inventory and backroom organization. Executed in-store out of stock exercises to identify gaps in product availability. Led execution of all store projects and compliance; including physical inventory, markdowns, re-tickets, and other non-selling related task. Reinforced store strategies to reduce shrink. Ensured assignment and communication all cleaning tasks (dusting, window cleaning, trash, etc.) across total store. Owned organization of cash wrap including supplies, bags, tissue and MPOS charging stations. Scheduled required brand initiatives and strategies, Sales Education, Launches, Events, Brand Promotions, and Product Testing for entire store. Scheduled brand guide planning, mapping and execution plan for the overall appearance and presentation of merchandising strategies for each business unit.