Sérgio Rita

Full Stack Engineer @Freelance (Self employed)

Computer engineer🧑‍🔬 Engineer

Sérgio Rita is a highly skilled Full Stack Engineer currently working as a freelancer. He possesses a deep understanding of both front-end and back-end technologies, making him a versatile asset in the field of software development. Sérgio has extensive experience working with various programming languages and databases, and is highly proficient in developing, testing, and maintaining web applications. He is passionate about problem-solving and is known for his attention to detail and commitment to delivering high-quality software solutions. As a self-employed professional, Sérgio has developed extraordinary skills in project management, client relations, and strategic planning. He continues to adapt and evolve with the ever-changing technology landscape and remains dedicated to enhancing his skills and expertise.

Feedback from Sérgio’s ex-colleagues

Let me see

Keep in touch with meI'm using Intch to connect with new people. Use this link to open chat with me via Intch app

Work Background

FREELANCESENIOR PROJECT MANAGER AND MANAGEMENT ADVISOR

Sep. 2023Lisbon, Portugal · HybridStrategic advising, project management and team coordination within digital transformation initiatives • Overall project management, coordinating disparate teams into one unit accountable for process reengineering, automation and execution. • Advisory to Executive Leadership teams (ranging from CEO and CFO/CRO to hands-on senior roles, like Engineering, Sales and Operations VP's).

MyselfPersonal Sabbatical

Jul. 2022 - Aug. 2023Despite being offered some exciting positions, I decided to take a couple of months off to rest appropriately from the most challenging and successful years I had in my career, but ended up enjoying full-time parenting and family nurturing too much... so I extended the break for a full sabbatical leave-like period, focusing on physical and mental health, some hobbies I'd never had the chance to pursue, and an overall mid-life-like self-assessment. Following some levels of success, and now already after the fact, I highly recommend some grounding and inner-self towards new goals and career highs!

Universidade EuropeiaDEPUTY DIRECTOR OF IT

Mar. 2020 - Jun. 2022Lisbon, Portugal · HybridKey Responsibilities: • Key stakeholder steering regularly to Portugal CEO • Liaison between Global Education group and Portugal business unit • Management of Portugal's business unit strategic and operational projects within the 3-year digital transformation programme • Management of Portugal business unit IT Operations and IT Budget Key Achievements: • Successfully led teams and IT suppliers across 4 distinct time zones (GMT +/- 5) • Successfully delivered projects per stream of the 3-year digital transformation programme: • Student Acquisition: redesign of client acquisition processes (while migrating to Salesforce with Genesys CTI integration) to improve operational/back office and sales efficiency • Student Experience: implementation (from scratch) of Student Portal, Student App, Canvas Learning Management System, and Future Classroom Experience • Cloud and SD-WAN: migration and consolidation of multiple local data centres to a global strategy (tier-3)

Teleperformance PortugalAutomation Solutions Manager

Feb. 2019 - Sep. 2019Lisbon, Portugal · On-siteKey Responsibilities: • Development of strategic planning for automating business cases (technology, energy, e-commerce, tourism, finance, and health-services market fields). • Team assembly (from zero to 10 employees) and leadership/coordination. • Relationship management of crucial RPA partners, from selection (by project fit) to partnership negotiation. Key Achievements: • Hired all the team in one month: solutions architect, developers, business analysts and support engineers. • Governance alignment with Center of Excellence and with Ibero LATAM region in 1,5 months. Implementation of intelligent automation standards regarding the whole group. • Sales enablement sessions to leverage business development for Teleperformance Portugal • Surpassed the yearly goal of bots delivery by 25% (in 75% of the time)

REDITUS, SASenior Manager

May. 2013 - Jan. 2019Lisbon, Portugal · On-siteKey Responsibilities: • Pre-sales and Project management with a focus on customers of telco and media industries • Engineering team management • Solutions architecture advisory in both project pre-sale (design, sizing and cost estimate) and operational implementation phases • R&D projects architecture design and coordination (towards achieving new software products) Key Achievements: • Organisation Transformation Projects - architecture and coordination of transformation projects with crosscutting impact on organisation information systems (reaching 3000 employees) • Product Lifecycle Management (PLM) Processes - design and implementation of processes to standardize and quality assurance within the development and maintenance of products and applications (both for internal use as for customers and partners) • Implementation of Project Management Platform - integrate all processes, data, rules and teams in a single platform (Microsoft Visual Studio Team Foundation Server) for all company projects, including integrated project management support (Microsoft Project Server); support PLM processes for non-Microsoft environments (Redmine and Jira) • Robotic Process Automation framework implementation for a leading insurance company (Portuguese market)

REDITUS, SAManager

May. 2008 - Apr. 2013Lisbon, Portugal · On-siteKey Responsibilities: • Project pre-sales and Project Management with a focus on customers of telco, media and finance industries; • Engineering team management • Solutions architecture in both project pre-sales (design, sizing and cost estimate) and operational implementation phases. Key Achievements: • Vodafone Portugal Enterprise Partners Platform - conception, pre-sale and project management of the Enterprise Partners Platform that supports the pre-sales and after-sales Vodafone services together with its partners. Cross-selling of other services and products from Reditus services catalogue; • RedBOX (Reditus and Angola Investment Bank) - co-conception and project management of the implementation of a solution to support Contact Centre operations from voice, video communications to team management.