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Work Background
Connecting DotsDelivery Process Consultant, Founder
Dec. 2019LuxembourgI help my clients ship faster, optimise their runway, improve team collaboration and morale, remain focused on their objectives and solve organisational problems:
- implementation of Agile techniques and methodologies (Scrum, SAFe and more): increased efficiency in software delivery, increased transparency and roadmap visibility, metrics, OKRs, waste killing in operational processes
- Agile Coach and advisory services for leaders and teams
- selection and acquisitions of software business solutions: requirements identification, supplier management, budget management, solution delivery
- coordination of teams and external contributors, recruitment
Orange ServicesService Delivery Manager
Aug. 2018 - Dec. 2019Bucharest, RomaniaM2M product with 30M+ SIM cards in production. I managed multiple distributed teams of Developers, DevOps Engineers, Architects, Scrum Masters and Product Owners. Using Agile methodologies like SAFe, Scrum or Kanban. - Implementation of the Agile delivery process on-site and with teams in different countries - RTE of the SAFe Agile Train, PI Planning preparation and execution, Community of Practices, coaching of Scrum Masters and team members, Community of Practices, facilitation of System Demos, etc. - Definition of Objectives and Key Results (OKRs) - Budget, Stakeholder, Risk, Resources, Quality and Communication Management - Team Management and Development
OrangeRegional Delivery Manager - Innovation Marketing & Technology - Europe
Nov. 2015 - Aug. 2018Bucarest, RoumanieAccount Manager for the delivery of Orange Innovation projects in Europe:
- Facilitate the delivery of IT products and services to Orange Affiliates according to their technical strategy.
- Products and Services: TV, Cloud Computing, IoT, Big Data, Device Management, M2M, Messaging, Financial Solutions
- Risk Management of strategic project between Group and Affiliates. Projects' roadmap and budget management
- Relationship Management CxO/VP level
- Project Manager - I was responsible for the migration of a SaaS Service Platform from a VM Ware to an OpenStack cloud. The platform is used to deliver critical services and manage ~ 2 million customer devices. - "Intrapreneur" - I created and led a team of colleagues to design and build the MVP of a B2B2C "Smart Cities" product using Lean Start-up methodology.
OrangeTechnical Service Manager
Sep. 2011 - Nov. 2015BucharestService Manager of various products and services: cloud computing, money transfer, email. Responsible for the service operation phase. - Service performance, delivery in SLA - Continual service improvement (incident management, support chain, external suppliers, etc.) - Resource allocation and transversal operations coordination (project managers, developers, integration, operations, marketing sponsors, etc) - Capacity planning process definition and evolution. - Relationship building, coaching and knowledge transfer in a multi-cultural environment (Europe, India, Africa, and MEA).
OrangeSolution Design Engineer
Jun. 2007 - Sep. 2011BucharestI designed and delivered over 2000 data services - VPN, fixed voice, APN, leased lines, and mobile data routing solutions to B2B clients. - E2E local loop design - Service delivery: coordination of field engineering, provisioning teams and external suppliers - Pre-sales team support
I implemented a new suite of OSS tools that lead to an 80% improvement of the duration in the solution design phase and also to major increase of the reporting capabilities. - Solution design and project management -Securing sponsorship and funding from top management - Supplier management - Team coordination - Lobby for the adoption of the new work processes and tools.
Contributor to the creation of new commercial data services, coaching new colleagues and interns, gave courses to students in the Orange University Program.
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