AccentureSenior Information Technology Analyst | Customer Relations Manager
Feb. 2018 - Jan. 2021Chicago, Illinois- Managed & implemented a redesign of the Accenture Digital Workplace Operations (DWO) support site, including revised page hierarchy, improved site navigation and reduced scrolling
- Created & delivered a variety of communications and technology alerts, working with Accenture leadership and device owners to create awareness around new technologies, training around devices and potential challenges
- Developed & executed a marketing plan for the DWO team to promote DWO offerings, workplace technologies, and support offered for DWO entitites.
- Built leadership presentations outlining DWO roles and responsibilities, including the creation and adoption of an internal workshop on Microsoft Surface Hubs, available to all Accenture employees
- Created & produced internal videos on product demonstrations, available to all Accenture employees