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Work Background
Senior Business Analyst
EdWise GroupSenior Business Analyst
Jul. 2024• Elicits requirements from stakeholders at various State level Departments of Education, for custom software creation and Ed-Fi data standards implementations. • Manages discovery sessions, sprint planning, sprint retrospectives, stand ups, product demos and training. • Building project backlogs, writing user stories, acceptance criteria and identification of dependencies. • Collaborates with development teams for clarity of requirements and support for integrating Ed-Fi ODS with high functioning UI/UX applications built with Angular.
Sr Business Analyst
First Citizens BankSr Business Analyst
Feb. 2023 - Jun. 2024Peoria, Arizona, United States• Elicits and manages business and technical requirements from stakeholders. • Conducts group facilitation sessions and interviews to gather information. • Reconciles data from multiple sources, articulating in-scope and out-of-scope elements. • Assesses technological and financial feasibility for business readiness. • Collaborates with Enterprise Architects and IT teams to identify possible solutions. • Manages project procurement, creating SOWs, and selecting solutions. • Develops testing plans based on use-cases and requirements. • Maps process and data flow diagrams to support business requirements.
Senior Business Analyst
ProtivitiSenior Business Analyst
Sep. 2022 - Jan. 2023Phoenix, Arizona, United States• Defines and documents customer business rules, functionality, and processes. • Crafts epics, user stories, and acceptance criteria for effective project tracking. • Facilitates group collaboration to arrive at consensus and resolve stakeholder conflicts. • Acts as Product Owner, managing product backlog and sprint review meetings. • Collaborates with Technical Project Manager in backlog prioritization. • Reviews and understands technical design and system capabilities. • Documents customizations, integrations, and system specifications. • Leads Discovery sessions to capture business requirements.
Senior Business Analyst
Arizona Department of TransportationSenior Business Analyst
Jul. 2020 - Sep. 2022Phoenix, Arizona, United States• Gathers intelligence from executives and managers about needs and growth. • Partners with Project Managers to ensure project implementations meet needs. • Evaluates and recommends opportunities for enhancing IT solutions and processes. • Establishes and adapts Business Process Flow standards for efficiency. • Collaborates with department heads on new practices and procedures. • Manages project tasks and ensures timely completion. • Reviews costs and identifies budget optimization opportunities.
Technical Project Manager and Business Analyst
Gate6Technical Project Manager and Business Analyst
May. 2012 - Jun. 2013Phoenix, Arizona, United States• Managed multiple Scrum Teams in the U.S. and India. • Reviewed and rebuilt project processes to meet Scrum methodology. • Migrated project management system to AtTask for increased efficiency. • Identified and removed redundancies for improved project performance.
Web Team Lead
Grand Canyon UniversityWeb Team Lead
Nov. 2010 - May. 2012Phoenix, Arizona, United States• Migrated web team from Waterfall to Agile methodologies using Jira. • Implemented Ingeniux content management system for efficient content updates. • Created student portal websites using WordPress Multisite for easy access to information.
Business Analyst, Project Manager and Web Development Consultant
Self-EmployedBusiness Analyst, Project Manager and Web Development Consultant
Mar. 2010 - Jul. 2020Greater Phoenix Area• Implemented Agile Project Management practices, increasing on-time project delivery to 97%. • Acted as Product Owner for Conference Show registration systems. • Managed multiple Scrum and Kanban teams in North America and Off-Shore. • Developed websites and web-based applications using various coding methods. • Mastered WordPress customization and development. • Clarified company branding messages, resulting in increased sales of 20-30%. • Led Discovery sessions and documented business requirements.
Director Of Information Technology
THE PRESIDENTIAL PRAYER TEAMDirector Of Information Technology
Aug. 2005 - Mar. 2010• Redesigned websites and transitioned to WordPress for streamlined updates. • Managed back office systems migration, including databases and e-mail systems. • Oversaw website redesigns and rebranding projects.
Webmaster
Hyundai Auto Canada Corp.Webmaster
Aug. 2001 - Aug. 2004Markham, Ontario, Canada• Designed Canada's first dealership portal, reducing communication costs. • Managed the corporate site redesign project using ASP.NET. • Launched the company's intranet system with shared data sources.
Online Store Developer
Yahoo! Inc.Online Store Developer
Sep. 2000 - Aug. 2001Toronto, Canada Area• Gathered requirements from Yahoo!’s Featured Merchants prior to online store development to ensure accurate information • Developed online stores for clients using a newly released shopping platform.
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