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Work Background
EdWise GroupSenior Business Analyst
Jul. 2024• Elicits requirements from stakeholders at various State level Departments of Education, for custom software creation and Ed-Fi data standards implementations.
• Manages discovery sessions, sprint planning, sprint retrospectives, stand ups, product demos and training.
• Building project backlogs, writing user stories, acceptance criteria and identification of dependencies.
• Collaborates with development teams for clarity of requirements and support for integrating Ed-Fi ODS with high functioning UI/UX applications built with Angular.
First Citizens BankSr Business Analyst
Mar. 2023 - Jun. 2024Peoria, Arizona, United States• Elicits and manages business and technical requirements from stakeholders.
• Conducts group facilitation sessions and interviews to gather information.
• Reconciles data from multiple sources, articulating in-scope and out-of-scope elements.
• Assesses technological and financial feasibility for business readiness.
• Collaborates with Enterprise Architects and IT teams to identify possible solutions.
• Manages project procurement, creating SOWs, and selecting solutions.
• Develops testing plans based on use-cases and requirements.
• Maps process and data flow diagrams to support business requirements.
ProtivitiSenior Business Analyst
Sep. 2022 - Jan. 2023Phoenix, Arizona, United States• Defines and documents customer business rules, functionality, and processes.
• Crafts epics, user stories, and acceptance criteria for effective project tracking.
• Facilitates group collaboration to arrive at consensus and resolve stakeholder conflicts.
• Acts as Product Owner, managing product backlog and sprint review meetings.
• Collaborates with Technical Project Manager in backlog prioritization.
• Reviews and understands technical design and system capabilities.
• Documents customizations, integrations, and system specifications.
• Leads Discovery sessions to capture business requirements.
Arizona Department of TransportationSenior Business Analyst
Jul. 2020 - Sep. 2022Phoenix, Arizona, United States• Gathers intelligence from executives and managers about needs and growth.
• Partners with Project Managers to ensure project implementations meet needs.
• Evaluates and recommends opportunities for enhancing IT solutions and processes.
• Establishes and adapts Business Process Flow standards for efficiency.
• Collaborates with department heads on new practices and procedures.
• Manages project tasks and ensures timely completion.
• Reviews costs and identifies budget optimization opportunities.
Gate6Technical Project Manager and Business Analyst
May. 2012 - Jun. 2013Phoenix, Arizona, United States• Managed multiple Scrum Teams in the U.S. and India.
• Reviewed and rebuilt project processes to meet Scrum methodology.
• Migrated project management system to AtTask for increased efficiency.
• Identified and removed redundancies for improved project performance.
Grand Canyon UniversityWeb Team Lead
Nov. 2010 - May. 2012Phoenix, Arizona, United States• Migrated web team from Waterfall to Agile methodologies using Jira.
• Implemented Ingeniux content management system for efficient content updates.
• Created student portal websites using WordPress Multisite for easy access to information.
Self-EmployedBusiness Analyst, Project Manager and Web Development Consultant
Mar. 2010 - Jul. 2020Greater Phoenix Area• Implemented Agile Project Management practices, increasing on-time project delivery to 97%.
• Acted as Product Owner for Conference Show registration systems.
• Managed multiple Scrum and Kanban teams in North America and Off-Shore.
• Developed websites and web-based applications using various coding methods.
• Mastered WordPress customization and development.
• Clarified company branding messages, resulting in increased sales of 20-30%.
• Led Discovery sessions and documented business requirements.
THE PRESIDENTIAL PRAYER TEAMDirector Of Information Technology
Aug. 2005 - Mar. 2010• Redesigned websites and transitioned to WordPress for streamlined updates.
• Managed back office systems migration, including databases and e-mail systems.
• Oversaw website redesigns and rebranding projects.
Hyundai Auto Canada Corp.Webmaster
Aug. 2001 - Aug. 2004Markham, Ontario, Canada• Designed Canada's first dealership portal, reducing communication costs.
• Managed the corporate site redesign project using ASP.NET.
• Launched the company's intranet system with shared data sources.
Yahoo! Inc.Online Store Developer
Sep. 2000 - Aug. 2001Toronto, Canada Area• Gathered requirements from Yahoo!’s Featured Merchants prior to online store development to ensure accurate information
• Developed online stores for clients using a newly released shopping platform.
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