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Work Background
Afghan Women’s Organisation VictoriaOperations Manager
Aug. 2024Melbourne, Victoria, Australia
Bloombyond WellnessCognitive Learning Specialist
Jan. 2023Dubai, United Arab Emirates
Silvan AustraliaCustomer Service Specialist
Aug. 2016 - Jun. 2018Melbourne, Australia
Nexans OlexCustomer Service Specialist
Aug. 2012 - Aug. 2015New Zealand
Commonwealth BankSavings Specialist
Jun. 2008 - Aug. 2012Melbourne, Australia
WestpacCustomer Service Specialist
Dec. 2006 - Jun. 2008Melbourne, Victoria, Australia
TELCOCustomer Service Representative
Feb. 2006 - Dec. 2006Australia• Provided exceptional customer service by handling inbound calls and addressing inquiries about various mobile schemes. • Resolved customer issues efficiently, ensuring a high level of satisfaction and loyalty. • Collaborated with team members to streamline processes, leading to a 15% reduction in call handling time. • Contributed to TELCO's reputation as a leading mobile service provider in Australia through dedicated support.
Prasad Corporation Pvt. Ltd.HR Manager
Apr. 2002 - Jul. 2004Mumbai, Maharashtra, India
AccorHR Manager
Feb. 2001 - Apr. 2002Mumbai Area, India
Tata SteelManagement Trainee HR
Jul. 2000 - Dec. 2000Jamshedpur Area, India
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