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Work Background
Warner Bros. DiscoveryWeb Content Producer
Sep. 2021 - Jun. 2024Created and maintained 5000+ help center, promotional, and internal knowledge base articles for WBD products and brands, in 75 countries and 29 languages worldwide. Integrated Digital Assistant functionality into Help Center pages in 23 languages, covering the US, LATAM, and Europe.
En Masse EntertainmentSenior Writer
Jan. 2014 - Aug. 2020Seattle, WAWriting and additional design for online video games. Version control and bug tracking for both new releases and content updates. Game testing and strategic analysis. Design, writing, and production of targeted videos, social media campaigns, and online experiences. Projects: TERA, AVA, Kritika Online, CLOSERS, ZMR, Battleplans, Fruit Attacks, Pocket Platoons, Mini Life, Mistover, Dark Crystal: Age of Resistance Tactics
Subutai CorporationStory Consultant
Jan. 2013 - May. 2017Seattle, WATransmedia storytelling innovator, combining best-selling novels, short fiction, video games, and online activities. Creative input, story development for the Foreworld Saga (shared world setting of the Mongoliad books). CLANG – Wrote game manual for interactive sword-fighting game; additional QA testing.
Hearts of Iron – Shared world novella. Debuted at #5700 on amazon.com. (May 2013)
Blood and Ashes – Shared world novella. Debuted at #18596 on amazon.com. (Feb 2014)
NCsoftGame Content Editor
Jan. 2013 - Jun. 2013Seattle, WAWriting and localizing game content for two AAA MMO products (AION, Lineage II), Targeted re-writes and overhaul of in-game terminology and systems, quality assurance, audio production, internal reference documents, and related marketing materials.
En Masse EntertainmentProject Manager/Game Analyst
Dec. 2009 - Aug. 2012Seattle, WAProject management for AAA online roleplaying game (TERA). Duties included hiring, game analysis and review, content creation (writing/editing primary game content), and generation of marketing materials.
NCsoftWriter-Editor (Localization)
Apr. 2009 - Sep. 2009Writing and localizing game content, Targeted re-writes and overhaul of in-game terminology and systems, quality assurance, audio production, internal reference documents.
WizKids, Inc.Special Projects Manager
Jan. 2004 - Dec. 2008Hired and led marketing specialists handling front-line customer service, promotions and volunteer management for hobby game products. Business analysis and projections, corporate budgeting, database management and web presence. Design, production, and distribution of promotional materials, redesign of vital software suites.
ARUS EntertaimentOwner/Operator
Jul. 2001Seattle, WashingtonTargeted research, financial analysis, operations, and optimization for small business and start up-ventures. Proven track record of taking a grassroots marketing program from conception to successful completion with minimal oversight. Small press publishing and coordination.
Organized PlayCampaign Coordinator
Jan. 2001 - Dec. 2002Coordinated launch of ground-breaking software platform for tracking participation in hobby gaming activities.
Self-employedWriter
Nov. 1997Design of game products, rules manuals, and works of fiction for public consumption.
Wizards of the Coast/HasbroNetwork Coordinator
Jan. 1997 - Dec. 2001Took over a 20 year old, volunteer-run players organization with 12000 members, a monthly magazine and long-term (10 year) marketing campaign and grew program participation by 200% in three successive years.
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