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Work Background
AlloSource®Performance Excellence Process Specialist
Mar. 2025- Support Performance Excellence by architecting enterprise-wide process mapping and improvement in IBM Blueworks
- Map current state processes with leaders and SMEs, identifying gaps and designing future state workflows
- Gather performance data, research best practices, and develop improvement recommendations.
- Maintain integrated process maps in Blueworks, ensuring alignment and adoption
- Lead or facilitate A3, PDSA, or DMAIC projects to enhance business and operational processes
- Monitor post-improvement performance to ensure sustained results
- Promote compliance with procedures, safety, and AlloSource Excellence Way policies.
AlloSource®Regulatory Affairs Specialist
Jan. 2017 - Mar. 2025- Assist with customer complaint resolution initiatives, ensuring timely and effective solutions to any issues, and boosting overall customer satisfaction levels.
- Assist with updating documentation for new projects, making certain that all potential risks were identified and tackled effectively.
- Assist with the preparation for and during external audits by organizing and verifying all required documentation.
- Aid in internal assessments and solution implementation, pinpointing areas for improvement.
- Manage and record all customer feedback within Epicor, deriving valuable insights for ongoing enhancement strategies.
- Organize comprehensive physical and electronic files, ensuring all documents were methodically sorted and easily accessible.
AlloSource®Receiving Inspection Supervisor
Oct. 2015 - Jan. 2017- Supervised the receipt and allocation of purchased materials used in processing, guaranteeing efficient resource management.
- Collaborated with different internal departments to facilitate streamlined operations.
- Analyzed and optimized inventory management practices, resulting in resourceful usage and cost benefits.
- Delved deep into material quality, ensuring only the best was used in the operational processes.
- Actively communicated with team members to gain insights, improving decision-making and workflow efficiency.
- Revamped the material inspection process, enhancing timeliness and precision.
AlloSource®QC Inspection Tech
Apr. 2013 - Oct. 2015- Handled the identification and management of materials used for labeling and distribution.
- Kept accurate records of all materials, ensuring seamless documentation and tracking.
- Spotted and addressed potential issues, setting up corrective measures to uphold quality standards.
- Assured meticulous record-keeping for all acquired materials.
AlloSource®Demin/Lyo Technician
Oct. 2011 - Apr. 2013- Undertook processing tasks, employing specialized equipment and techniques to guarantee premium quality.
- Crafted and executed production strategies, meeting stringent schedule demands.
TargetCPhT Trainer
Aug. 2008 - Nov. 2012Sheridan, COResponsible for accurate entry of medical information and prescription processing, keeping patient profiles up to date, working closely with other medical professionals and insurance agencies. Responsible for all training of new and supplemental technicians, including PhT interns.
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