Steve Hemphill - Consultant, SH CONSULTING

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Work Background

S H Consulting/Xtreme Tek LLCIndependent IT Consultant

Aug. 2011Sarasota, Florida Area · HybridSH Consulting/ Xtreme Tek LLC represents offerings and solutions from multiple companies such as Lenovo, IBM, NovaTime, PCC-IT, KLONE, and Data443. Also offering Cyber Security solutions from Alienware, Knowbe4, and others in the IT Industry. I am a Consultant to the SMB, Healthcare, and K20/Government Sectors offering Go To Market Solutions. Offerings include Technology and Back Office Solutions combining IT Software and Hardware selection and implementation, as well as custom application development. Successfully manage strategic accounts, increasing year over year growth by 35% within account base. Bringing new offerings and solutions to C-Level attention to drive future growth.

Adri Glamour LashesChief Operating Officer

Nov. 2019United StatesManage back office for salon, including human resources, bookkeeping, compliance, and technology.

Interstate Products, Inc.Account Executive

Jun. 2017 - Sep. 2018Sarasota, FloridaInterstate Products, Inc. proudly provides Spill Containment Berms, Flammable Safety Cabinets, Flexible Pillow/Bladder Tanks, Aerosols, Absorbents, Safety Storage Gas Cans, Spill Containment Pallets, IBC Containment, Containment Sumps and Tubs, Drum Storage and Handling, Material Handling, Parking Lot and Facility Maintenance, Outdoor Ashtrays, Weeds Killers, Ice Melt, Rust Killers and Converters, Cleaners and Coatings, Orange/Citrus Degreasers, Non-Slip Coatings, Storage Buildings, and Stormwater products.

W.W. GraingerSite Relationship Manager

Aug. 2008 - Aug. 2011Sarasota, Florida AreaGrainger, a fortune 500 company and the leading broad line supplier of facilities maintenance products serving businesses and institutions throughout North America with sales of over $6 billion. Through its network of nearly 600 branches, large distribution network and multiple Web sites, Grainger helps customers save time and money by providing them with the right products to keep their facilities running. Site Relationship Manager Performed strategic planning, budgeting, negotiations, sales presentations, catalog reviews, product training, retail merchandising, new product introductions, forecasting, promotional /advertising development, relationship building and problem solving. Led team in increasing sales 25% within a 1-year period (2008) from $800K to over $1M. Managed the responsibility of sourcing non-catalog items, Channel Management by setting up local business partners, researching competitive pricing, and establishing target pricing to ensure value added to the customer while remaining profitable. Expanded customer understanding and use of Grainger's standard product and service capabilities. Interfaced with and coordinated business activities with all levels of management in numerous functional areas within W.W. Grainger. Generated repeat business through effective account management, while providing thorough and extensive customer service. Demonstrated strength and success identifying client needs and converting competitive accounts.

MCS Business TechnologiesAccount Executive

Feb. 2002 - Aug. 2008Sarasota, Florida AreaTechnology & Services Sales to Education, Government, & Commercial Industries IBM Business Partner, SAP Business One Partner, Programming Services, Disaster Recovery Services, & Cabling Services. Key liaison for all levels of major accounts. Supported the newest MCS solutions to customer base. Demonstrated track record of successful internal partner relationships resulting in the achievement of sales and operational objectives. Interacted directly with MCS Business Representatives to ensure positive relationship management and product development. Fostered, managed and expanded strategic alliances. Provided project management techniques with special joint project between CrossPointe and MCS to offer K12 Education accounts CrossPointe Schools Online, an administrative software application running on the IBM iSeries platform, adding new industry accounts to company portfolio. Provided high-level problem solving, quantitative analysis and strong systems applications and solution configuration skills. Exceeded annual objectives on a consistent basis by 25% in 2002-2008. Increased sales by 30% within my first year through relationship building and management. Captured more than 90% in contract renewals through the development of relationships and with enhancement of existing accounts. Received Rookie Award and Sales Leader Awards.

IBM CorporationInside Client Representative

Feb. 1998 - Feb. 2002Greater Atlanta AreaManaged majority of accounts of K12 and Higher Education. Expanded account base by 50% by delivering sales presentations to new customers via phone and/or in person. Consistently held the highest revenue generating territory on a regular basis, receiving the Rookie of the Year Award, Sales Awards, Customer Service Awards, and Charitable Contribution Awards. Provided training to sales representatives on proven methods to expand account base. Recognized by peers and management as a reliable, resourceful employee dedicated and committed to excellence in sales and service.