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Work Background
ASQ - World HeadquartersTreasurer
Jan. 2023 - Dec. 2023
Center for Electoral Quality and Integrity ASQ Government DivisionChairman
Jul. 2021 - Aug. 2023Marietta, Gerogia, United States Executive consultant. Specialist in Enterprise Transformation, Organization Change Management and Operational Excellence
Potential To Reality Consulting, LLC.Chief Executive Officer
May. 2019Greater Atlanta AreaAs a CEO, I pioneer the establishment and growth of a public-sector-focused business transformation consulting practice, driving operational efficiency and strategic advancements. • Process Optimization: Integrate tools and processes for optimal efficiency and strategic outcomes.
• Systems Maturity: Guide the US Court of Appeals clerk's office to attain Bronze level recognition for systems maturity under ASQ/ANSI G1:2021, elevating government service quality.
• Methodology Implementation: Successfully introduce the Rapid Government Transformation™ methodology, accelerating impactful transformations and setting industry benchmarks.
• Operational Quality Management: Provide expert consulting, enabling the first two federal government organizations to achieve award-level status under ASQ/ANSI G1:2021.
North HighlandExpert Practitioner
Jan. 2018 - Feb. 2019Greater Atlanta AreaDuring my role as an Expert Practitioner, I transformed business development strategies, propelling the US Health and Human Services HHS practice. • Public Speaking: Distinguished as the spotlight presenter at the Medicaid enterprise systems conference, garnering industry recognition for my expertise.
• Organizational Change Management: Initiated and led organizational change management, resulting in seamless implementation of Georgia's electronic visit verification project and a significant boost in operational efficiency.
• Government Consulting: Demonstrated exceptional leadership by delivering engagement excellence in government consulting contracts.
UnisysSenior Industry Leader
Feb. 2014 - Sep. 2017Blue Bell, Pennsylvania, United States• Change Management: Initiated change management and leadership strategies, expanding influence in the public sector industry vertically.
• Intellectual Property Development: Chaired development of the firm's intellectual property for mobile capabilities in economic support eligibility, leading successful product development initiatives.
• Enterprise Framework Architectural Development: Pioneered development of an enterprise framework architectural offering, meeting market demand for social services case management solutions.
• Data Analytics: Served as a key SME in establishing advanced data analytics services for human services, aligning the organization with evolving industry trends.
• Client Implementation Readiness: Led the validation process for client implementation readiness in a $54M engagement, resulting in the successful implementation of a statewide automated child welfare solution.
First Data Government Solutions LPDirector Of Project Management | Manager Of Business Consulting
Sep. 2008 - Jan. 2014Atlanta, Georgia, United States• Process Consolidation: Revolutionized business processes and initiated organizational change initiatives, resulting in successful consolidation of processes and technology infrastructure for multiple agencies.
• Consulting Team Leadership: Directed consulting teams in engagements, providing requirements management to multiple states and transforming service delivery through the deployment of innovative information systems.
• Technology Acquisition: Played a crucial role in launching a $3M project, driving the acquisition of technology infrastructure for the health benefit exchange, resulting in enhanced technological capabilities and improved healthcare services.
The Education Transformation Group, LLC & Worship Anytime NetworkManaging Principal
Jun. 2006 - Mar. 2010Marietta, GA• Strategic Planning: Devised and executed business strategies, spearheading initiatives to pinpoint lucrative sales opportunities and revolutionize the trajectory of business operations.
• Training Development: Collaborated with a local NPO to develop and implement a transformative training course, empowering 100 entrepreneurs to navigate business landscape.
• Business Planning and Marketing: Formulated an enduring business plan, introducing a targeted marketing strategy and overseeing day-to-day operations, resulting in surging revenue and market share.
Tech Corps Georgia, INC.CEO and Executive Director
Jan. 2004 - Jan. 2006East Point, Georgia, United States• Operational Efficiency: Engineered a surge in operational efficiency by integrating education and equipment recycling divisions.
• Negotiation and Deal Making: Negotiated and secured a lucrative deal with the Georgia Division of Family and Children Services Agency, facilitating computer training for 45 recipients.
• Strategic Leadership and Budget Management: Directed comprehensive business strategies, reporting directly to the Board of Directors, adeptly managing annual budget, leading a team of 7 reports, and coordinating the efforts of 20 dedicated volunteers.
GA Dept. Of Human ResourcesAsst. Div. Mgr. DFCS
Jan. 2002 - Jan. 2004
Georgia Department of Human ResourcesDirector of Change Management DFCS
Jan. 2002 - Jan. 2004
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