Ariane Loechner - Senior Compliance Manager, Neo.bet

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Work Background

NeoBetSenior Compliance Manager / Deputy MLRO / Responsible Gaming Champion

Jun. 2023Ensuring compliance of the Company with all applicable laws and regulations, the conditions of the license and all instructions and directives issued by the regulating authorities. Specialisation: - Responsible Gaming integration and implementation (including Neccton /Mentor) - Regulation directive implementation - Updating of internal procedures and documentation - AML screening KYC, CDD, EDD, High Risk Player Management

Interwetten GroupCompliance Manager Nordics

Jun. 2022 - May. 2023Compliance and Deputy MLRO for Netherlands, Germany and Sweden. Specialisation: Casino License applications, Due diligence, Industry Best Practice, Quality Improvements, Complaints, Legal challenges and Project Management.

NetBetCompliance Officer

Jan. 2022 - May. 2022MaltaManaged compliance efforts for license applications in Germany and Denmark, overseeing Austria under MGA license. Coordinated and monitored license obligations in established and emerging regulated markets, conducting audits and reviews. Updated and designed effective processes and policies. Controlled end-to-end tasks efficiently, including customer claims and legal disputes. Built strong relationships with regulatory authorities to facilitate approvals and ensure compliance. Developed project plans, reports, and schedules for stakeholders and cross-functional teams.

ComeOn GroupComplaints & Compliance Specialist

Apr. 2020 - Jan. 2022Compliance in Sweden, Denmark, Germany, Norway and Finland with their respective licenses. End-to-end complaints processing, legal challenges and regulatory reporting. Quality assurance of the respective customer service team via monthly auditing up to 400 chat and email tickets. Monitoring the legal compliance framework in the respective jurisdictions.

GlobalData ConsumerGlobal Key Account Director

Jun. 2018 - Dec. 2019London, United Kingdom

Euromonitor InternationalKey Account Manager

Feb. 2016 - Jun. 2018London, United KingdomCustom Corporate Business Intelligence and bespoke Market Research

CGU InsuranceBusiness Development Manager

Sep. 2013 - Sep. 2015Melbourne, Australia

Guild InsuranceSenior Business Manager

Apr. 2011 - Sep. 2013Melbourne, Australia

Allianz InsuranceSales Consultant

Nov. 2007 - Sep. 2011Managing portfolio of 43 brokers, previous year 86 including 4 brokers of other panels Australia wide Facilitation & Solutions to all Gnesis partners on day to day business Monitoring & Measuring current business performance against set targets through renewal retention and new business development Provide quarterly reviews to brokers to manage and enhance their portfolio with Allianz Reporting on progress towards targets Database management on Salesforce by updating and reinforcing communication with brokers on a regular basis Monitoring team goals Auditing and performance management of the Australian 4WD Scheme First point of contact for reporting on Datawarehouse, Teamworks & Sunrise

Wesfarmers InsuranceSales Representative

Nov. 2006 - Nov. 2007Selling of commercial and niche insurance products to private and business sectors Specialist in truck-, business-, home-, landlords-, liability insurance Escalation handling Team leading / training new staff/ second in charge Market analysis - competitor behaviour First point of contact for primary alliances (Landlords product)

ONCALL Interpreters & TranslatorsCustomer Service Agent

Jan. 2005 - Dec. 2006Distribution of translation projects to NAATI accredited translators Acting as liason between Family Courts, Department of Immigration, Ministry of foreign affairs Training inhouse staff on MS - Office (all

ComplinetBusiness Development Manager / Sales Exectuve

Jan. 2004 - Dec. 2005development of internet solutions for the German and Swiss financial services sector on money laundering and compliance

LexisNexisInternational Account Manager / International Sales Development

Jan. 2002 - Dec. 2004for 568 law firms in 38 countries (mainly EU & Russia) Main Objective: liason between London office & German branch Increasing current revenues, securing renewals, debt chasing Editing , Interviewing lawyers for biographical purposes, proof reading Creating projects designed to generate more business in Germany & EU Participation on conferences with high net worth individuals Relationship development & networking on an international level Sales representations worldwide to board of directors

Greenman GroupAccount Manager

Jan. 2001 - Dec. 2002Customer Liason for large suppliers throughout Europe Translations of sales contracts Sales Analysis for all team members Invoicing & Debt Chasing

SWISS AIRCustomer Service / After Sales Management

May. 2001 - Nov. 2001Customer Liason for large suppliers throughout Europe Translations of sales contracts Sales Analysis for all team members Invoicing & Debt Chasing

MitwohnzentraleSales Representative / Customer Service Agent

Jan. 1999 - Jan. 2001

Professional Office CommunicationsApprentice

Jan. 1996 - Dec. 1999

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