Dannie Napala - Billing/Claims Process Monitoring Officer, Southern Philippines Medical Center

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Work Background

Southern Philippines Medical CenterBilling/Claims Process Monitoring and Program Officer

Jul. 2023Davao, Davao Region, Philippines*Consolidates unit reports to monitor progress of claims and notifying concerned unit on critical claims that are due for submission *Verifies unit reports as to the credibility and accuracy of data *Develops cloud programming tools to monitor and facilitate the recording and transition of transactions into completion with the intention of becoming paperless *Analyzes internal processes with Key Performance Indicators (KPIs) to determine efficiency *Monitors the status of claims transmitted to Philhealth including RTH and Denied claims *Generates Ad Hoc reports within the scope of Billing processes as requested *Reports on the reconciliation of Total Bills Rendered versus Transmitted Claims *Manages the official email address of the section including responding to queries and directing messages to the concerned unit within the section *Coordinates with the Accounting Office for the reconciliation of Philhealth reimbursements

AIA PhilippinesFinancial Advisor

May. 2021 - Dec. 2022PhilippinesDoing KYC to inquiring clients in order to deliver the best match of available insurance products of the company. Helping clients be informed, protected, and satisfied knowing that they can have a healthier, longer, and better life.

Southern Philippines Medical CenterBilling Clerk

Jun. 2015 - Jun. 2023Philippines, Davao* Pre-programmed documents to MS Excel for auto-calculated printouts and timely delivery of service to clients * Created a tool in MS Excel to aide doctors, nurses, and billers for appropriate Newborn Z Benefits and Professional Fee distributions. * Extracted, transformed, and loaded (ETL) reports from different units for easy reference, querying, auditing, and correcting reports and to enable quality in processes. * Provided solutions on to each unit's processes with MS Power Automate and Google Workspace

Southern Philippines Medical CenterAdministrative Aide I

Jul. 2014 - May. 2015J.P. Laurel Ave., Bajada, Davao CityProcess billing of patients

Napala Real EstateProperty Coordinator

Jun. 2012 - Mar. 2019Davao CitySurveys and conducts inventory of the company properties, its current state, and legal documents. Corresponds with tenants to properly address their concerns on occupancy matters. Signs contracts with prior authority, collects rental income and deposits proceeds to the bank. Provides suggestions and recommendations for the improvement of property values and reports to the General Manager.

Alternative Innovations, Inc.Chief Financial Officer

Jun. 2011 - Nov. 2012Oversees the financial activities of the company.

DRN Crown Jewel CorporationSales Manager

Sep. 2006 - Mar. 2008Davao, Davao Region, PhilippinesServed the Telecommunications industry as well as Remittance and Foreign Exchange.

Corona Pawnshop, Inc.Officer-In-Charge

Sep. 2003 - Sep. 2006Davao, Davao Region, PhilippinesAppraised pawn items and served the financial needs of our clients.