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Network Power<100 people
Roles
✔️100%
IT
Geos
Work Background
Best Homes Developments LtdAccounts Payable Analyst
Nov. 2019 - Jan. 2021• Provided in depth financial analysis and research to the company about the real estate market to stay ahead of its competition and • outperform previous quarters.
• Assisted upper management with various incentive plans for the home buyers during COVID to ensure company’s financial health remains stable.
• With successful implementation and execution of the home buyer incentive program company was able to sell properties during COVID • with a total transaction of $40 million.
• Compiled complex data using various data visualization tools and Excel to present insights that improved company’s processes and helped. • the company recover remainder funds from buyer. • Assess financial position of different loans through client’s asset valuation, future cash flow projection, credit history and other financial measures. • Developed new and alternative approaches to measures and assess credit risk using behavioral modelling and assessing individual risk factors. • Performed data analysis, cleaned data, data manipulation using Excel and other analysis tools
TDCustomer Service Specialist
Feb. 2016 - Jan. 2017• Assisted customers via outbound and inbound call for inquiries related to everyday banking needs.
• Assisted customer with opening new accounts, credit limit increase, brand new credit applications, setting up GICs, promoting and answering any TD app related inquiries.
• Developed new and alternative approaches to measure and assess customer’s capacity for any new products and services.
• Used various customer assistance tools for struggling customers to mitigate bank’s risk and keeping the bank safe.
• Maintained and created various performance reports for customers.
• Escalated and resolved any customer complaints to provide a legendary and positive customer experience. • Helped built a positive, diverse, and equitable work environment by promoting team effectiveness as well as participating in personal performance development.
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