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Work Background
CandescentHead of Global Talent - Acquisition, Operations and Development
Feb. 2025Atlanta, Georgia, United States
VerifoneVice President Human Resources
Jan. 2024 - Feb. 2025
VerifoneHead of Global Talent Acquisition
Apr. 2020 - Jan. 2024Atlanta Metropolitan Area● Responsible for leading a global organization of TA professionals across the three major regions - Americas, EMEA and APAC
○ Recognized as an empathetic leader that empowers the team to deliver success by empowerment, engagement, and continuous learning
○ Continuously coaching the team to be creative in thought and approach, while being cognizant of the business objectives
○ Developed actionable and measurable KPIs/SLAs for the Talent Acquisition team to ensure a consistent signature candidate experience ○ Partner with Business Leadership to assess current business talent gaps, and design creative hiring plans to bring in essential talent to close gaps. ○ Continuously leverage data and metrics to analyze how to support business talent objectives in essential markets and provide a deep understanding of the current and future talent landscape based on critical skills gap within the business ● Develop a differentiated employer branding program to increase external eminence focused on showcasing current employee sentiments and testimonials ● Leverage internal and external data insights to develop distinct alternative channels for sourcing focused on Diversity, Equity and Inclusion across all three regions
● Launched the Early Career Talent Program across all regions to attract young talent to the organization from distinct channels globally
○ Designed and launched a Global Internship Program across all regions with a 98% conversion to full-time
● Participated in the design, development, and execution of the first Global Women’s Mentorship program across the organization. ● Lead the partnership with Legal, HR Business Partners and local HR Managers on streamlining Employment contracts and recruitment policies; and communicating the impact of these improvements. ● Designed the framework and process for global mobility within the organization; reducing annual spend by 34% and improving internal employee mobility increasing adoption by 20%
VerifoneTalent Acquisition Leader - Americas
Aug. 2019 - Apr. 2020Greater Atlanta Area● Tasked with bringing the Talent Acquisition function in-house within 60 days. ○ Led the charge to source, attract and hire an internal Talent Acquisition team within 60 days across all three regions. ○ Designed and developed the end - to - end Talent Acquisition Delivery framework within 60 days ready to implement as soon as the RPO engagement ended
○ Got buy-in from HR Leadership on the process design and partnered with the HR Business Partners, HRIT and Business Leaders on process adoption and implementation. ○ Trained the new Talent Acquisition team on the new process moving forward through continuous learning
IBMTechnical Talent Program Manager
Sep. 2014 - Aug. 2019Atlanta, GA• Responsible for managing early professional talent programs focusing on strategy, training, technology, communication, budget and events in order to deliver on business group hiring objectives • Participate in strategizing and planning of University and campus recruitment activities by developing overall strategy, driving early release of hiring tickets, securing budgets and drive best in class recruitment strategy
• Execute hiring strategy by tracking progress, coordinate events, enhance reputation through social media and through leveraging innovative channels
• Drive diversity hiring through developing recruitment strategy, securing event resources and driving talent initiatives focused on attracting globally diverse talent
• Spearhead diversity hiring initiatives program, branding, interview schedules: Project View, Women’s Hiring initiative and interlock with Diversity programs
• Support the implementation of recruitment best practices spanning the dimensions of Executive Sponsorship, Planned and Locked in Demand, Employee Branding, Social Media, Selection & Assessment, On-boarding and Training
• Champion and support programs to increase Intern & Co-op program satisfaction and conversions across the enterprise
IBMRecruiting Program Manager - SWG - Business Analytics
Jul. 2012 - Oct. 2014Atlanta, GA• Responsible for supporting the overall IBM Talent Initiative connected to the roadmap for SWG sales hiring deployment model
• Responsible for supporting the SWG University Hiring program across North America by working with hiring managers to recruit and hire entry-level candidates from interns to MBAs. • Partner with deployment and sales leaders across SWG to create and manage hiring efforts for sales people across the Business Analytics group
• Focus on identifying and securing best available talent for business needs, and constantly improving candidate quality throughout recruitment cycle
• Responsible for closing talent gaps for critical leadership and sales roles by building ongoing talent pipelines
• Collaborate with In-House Agency and Candidate Research Center organizations to support ongoing operational efficiency and Analytics.
• Deliver seamless, positive candidate experience throughout full recruiting process while promoting IBM as employer of choice to attract and retain top talent
• Supervised and managed recruiting and on-boarding groups with reducing time to fill hiring needs, particularly for critical positions.
AutoTrader.comCorporate Recruiter - Talent Acquisition
Oct. 2010 - Aug. 2012- Manage nationwide recruitment for Autotrader.com subsidiaries, for all levels of the organization. - Utilize social media networking tools to help build a proactive pipeline of talent ranging from individual contributor level to executive leadership.
Credited with utilizing non-traditional sourcing methods to source and recruit executive level passive candidates for prominent roles within the organization
• Position specializations include: C-level management, ERP consultants, software engineers, .NET developers, C# and ASP developers, network engineers, Business Analysts, Project Managers, Project Architects, Oracle consultants, Sales and Marketing professionals, Technical Writers, Trainers and QA Analysts.
Estle ScientificCorporate Recruiter
Apr. 2008 - Oct. 2010Owned full-cycle recruiting: interviewed, offered, negotiated and closed candidates for requisitions based in Saudi Arabia and other Middle Eastern regions.
Effectively recruited candidates through Internet research, internal database, cold calling, referrals, networking, and other strategies. Responsible for checking references, negotiating terms and rates for each project, coordinating the interview process, extending offers, and closing candidates. Source, screen, evaluate and select candidates through a structured recruitment process designed to obtain the best candidates. Inform applicants of job duties and responsibilities, compensation and benefits, work schedules and working conditions, company policies, promotional opportunities and other related information. Successfully placed 25 candidates within 2 months.
Pyramid Consulting, IncAccount Manager
Apr. 2007 - Apr. 2008Responsible for developing new client relationships, managing existing client relationships to maximize customer satisfaction and profitability, and expanding current client relationships. Spend a minimum of 80% of time engaging in outside sales activities, such as establishing and developing new client relationships in order to diversify client base and gain market share. Maintains a prospect pipeline sufficient to achieve new business targets. Primarily responsible for increasing net headcount growth by 25% and increase overall profitability within current clients. Constantly work directly with Placement Managers in structuring and delivering an effective service delivery model on a client-by-client basis. Strong experience in managing consultant retention, remarketing and renewals by supervising the consultant practice on a day-to-day basis, maintaining contact with consultants during assignments/projects at client sites to remain aware of project status, gathering feedback from Consultant and client about progress/performance, and resolving consultant issues. Involved in the counseling and disciplining of consultants or subcontractors, as necessary.
RCM TechnologiesSr. Account Executive
May. 2005 - Apr. 2007Prospect and develop new client relationships. Help customers import critical, in-demand skills, focus on core competencies, reduce time-to market, and optimize organizational performance through a range of engagement types. These include Strategic Management Consulting, Project Management, Turnkey Projects, Individual Staffing Resources, and Outsourcing.
QUEUE SystemsStaffing Consultant
Dec. 2003 - May. 2005Successfully recruited, interviewed and placed 40 contractors in one month of business for major bank. Developed new prospects and clients by research, cold-calling, and personal visits to secure profitable business relationships.
Forged and cultivated strong relationships with clients by providing consultative IT staffing solutions and with candidates by helping them find better career prospects.
Developed extensive network of contacts by attending user group meetings, attending conferences and networking events to create an echelon of top IT talent pool.
Sourced and qualified prospective candidates by extensively networking and generating referrals. Consistently exceeded annual quota of $150K in revenue.
PrintOn IncVice President
Apr. 2002 - Nov. 2003and started this graphic design and commercial print firm. Responsible for managing all design and prepress aspects, along with outside sales and marketing. Brought in revenues worth $175,000 within a year of initiation. Extensively researched on all aspects of the print industry to understand and evaluate current industry and market trends. Completely responsible for scheduling production times and segmenting projects to enhance smoother work flow.
ESBE ScientificMarketing Support Representative
Dec. 2000 - Jul. 2002Responsible for the design of all advertising and promotional media of the company and outsourcing production of these mediums. Brainstormed and recommended marketing strategies to increase sales and revenues
Assisted with consolidating sales budgets for Management personnel
Coordinated the complete organization of Trade Shows and Conventions that were being attended Coordinator of New Student
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