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Work Background
Product Manager
VoicemodProduct Manager
Jan. 2022 - Jun. 2024Valencia, Valencian Community, Spain
Product Operations Manager
VoicemodProduct Operations Manager
Mar. 2021 - Mar. 2022Valencia, Valencian Community, Spain
User Support Manager
VoicemodUser Support Manager
Mar. 2020 - Mar. 2022Valencia, Spain
Customer Support Team Lead
JeffappCustomer Support Team Lead
Oct. 2018 - Oct. 2019Valencia, SpainSupervision of an international team of over 25 members. Management of workload, schedules and QA. Creation and implementation of new processes to improve productivity.
Customer success / Technical assistant
3D Systems CorporationCustomer success / Technical assistant
Jun. 2018 - Sep. 2018Hemel Hempstead, United Kingdom
Social Media and Customer Support Lead
General MotorsSocial Media and Customer Support Lead
Mar. 2017 - Jun. 2018Luton, United KingdomManaging OPEL / Vauxhall social media channels.
Customer Advisor
General MotorsCustomer Advisor
Aug. 2016 - Mar. 2017Luton, United Kingdom
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