Drake Beil and AssociatesVice President Of Training and Development
Jan. 2010 - Jan. 2018New YorkOversaw enterprise-wide design and training & development activities including developing and delivering Upgrade Program curricula for major functional areas within the hospitality industry. Key Contributions: -Managed a 60-property portfolio spanning North America, South America, and the Caribbean. -Guided the team in successfully contributing $40M+ annually in incremental revenue across 30 hospitality brands and supported content development for the e-learning platform. -Traveled to hotel sites to launch, observe, and deliver supplementary developmental training to multiple business units including front desk operations, food and beverage, spa, reservations, and golf services. -Created custom tailored monthly reporting and delivered detailed analysis to hotel executive leadership teams to maximize revenue potential and ensure development and successful program adoption. Key Accomplishments: -Successfully deployed 300+ Upgrade Programs at luxury hotel brands both domestically and overseas; singularly delivered major contracts with the Sixty Hotels, Host and Marriott Ownership groups. -Presented as keynote speaker in 2016 & 2017 at International Luxury Hotel Association conferences in Washington D.C. and Croatia. -Published Co-Author, Concrete Jungle: Survival Secrets for the Real World - Published Jan 1, 2012