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Work Background
Independent ConsultantConsultant
Jan. 2024
TheMathCompanyPrincipal
Jan. 2021 - Dec. 2023Principal for rapidly growing (2x annually) management consulting firm focused on data-driven solutions to complex business problems and capability building.
• Managed and grew a portfolio of concurrent projects, including AI/ML-enabled strategy and operations projects
• Coordinated cross-functional collaboration between internal and external teams and business partners across organizations
• Developed and led strategic planning processes and account road mapping to ensure organizational alignment and growth
• Created internal talent strategy and people management processes to attract, develop, and retain key team members
• Advised C-suite level stakeholders on executive decisions including market-development initiatives and risk management
• Presented at multiple conferences to highlight thought leadership and solutions, leading to several engagements
ZSStrategy Insights & Planning Manager
Jan. 2019 - Dec. 2021Manager for world’s largest sales and marketing consultancy. Developed and delivered data-driven, end-to-end solutions to enable revenue and growth strategies and transformations.
• Created the strategic plan, go-to-market approach, and new offerings that helped drive 50x revenue growth • Led client engagements to design and execute sales strategy and operations transformations
• Presented to and coordinated with ZS’ Executive Committee to develop and communicate strategies
• Built initial onshore and offshore consulting teams through acquisition, training and development, and mentorship
SBI | Sales Benchmark IndexEngagement Manager
Jan. 2018 - Dec. 2019Consultant focused on organic and inorganic growth strategies to drive top-line revenue for clients in technology spaces.
• Led complex cross-functional integration, expansion, sales strategy, and organizational transformation engagements
• Advanced thought leadership, people management and mentorship, and offering creation within the firm
• Developed strategic recommendations for clients that were practical, implementable, and drove meaningful impact
• Converted multiple pilot engagements into scope expansions, follow-on work, and long-term client relationships
ZSBusiness Consulting Manager
Jan. 2013 - Dec. 2017Greater New York City AreaManager and consultant for world’s largest sales and marketing consultancy focused on go-to-market client solutions, including market assessment, B2B contracting, and pricing strategy.
• Recognized as an expert across client satisfaction, margin and revenue metrics, internal firm contribution, and team leadership and morale
• Grew and managed one of the largest books of business while generating one of the highest margin levels across the firm
• Led hybrid onshore and offshore teams of up to 50 people with accountability for project P&L and client budgets of $100M+
ZSConsultant
Jan. 2011 - Dec. 2013Greater New York City Area
Bright House NetworksSystems Engineer
Jan. 2005 - Dec. 2010Tampa/St. Petersburg, Florida AreaLead video engineer and cross-functional project leader for major product developments and launches to 1.3M+ customers.
• Developed best practices, trained operations teams, and implemented new services that drove revenue and customer retention
• Led business teams, developers, and engineers to complete and deploy new platform to 1.3M+ customer devices to significantly improve CX and functionality
• Orchestrated a smooth enterprise rollout with minimal stock turnover and truck-rolls, earning “Employee of the Year” award
Telecounsel, LLCOperations and Infrastructure Manager (founding member)
Jan. 2004 - Dec. 2004Tampa/St. Petersburg, Florida AreaSecond member of a start-up developing a multi-tenant enterprise telephony solution. Responsible for product development, marketing strategies, delivery infrastructure, and client support. Built relationships with 30+ new customers and vendors.
UnitedBusinessMedia (f.k.a. CMP Technologies)Systems Architect
Jan. 2000 - Dec. 2003Greater Boston AreaLed cross-functional team to replace homegrown editorial and content-publishing systems with extensible architecture, stabilizing the environment and streamlining publishing processes. Simplified underlying systems, reduced costs, and increased service availability by integrating five data centers into one central location. Managed integration of acquisitions, ensuring seamless asset incorporation.
IKON Technology ServicesSenior Consultant
Jan. 1997 - Dec. 2000Greater Boston AreaTechnology and business consultant for boutique consulting firm acquired by IKON. Designed and implemented infrastructure replacements and upgrades for clients. Led consulting team that performed large-scale infrastructure upgrade for Partners Healthcare, seamlessly replacing aging, failure-prone systems.
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