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Work Background
AMDSystem Administrator
Jul. 2018 - Jul. 2024United States, Dallas • Managed server maintenance and troubleshooting, ensuring operational stability and addressing issues through BMC commands on Linux-based systems.
• Monitored network performance, employing tools such as Jira and Excel to document and analyze server-related incidents, contributing to a decline in support ticket volume.
• Conducted regular data backups and enforced security protocols, including the management of PDU passwords and BMC logins for cross-functional engineering teams.
• Coordinated with engineering departments to enhance system efficiency and managed the installation, configuration, and updating of server hardware, software, and firmware.
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