Dren Bushati - Graphic Designer, DMarketing

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Work Background

dmarketing.meCreative Director

Nov. 2016Kosovo

Skill FactoryGraphic Design Instructor

Jul. 2023Prizren, Prizren District, Kosovo

dmarketing.meGraphic Designer

Jan. 2016Prizren

FINCA KosovaIT Technician

Aug. 2007 - Oct. 2016Prishtine- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Perform preventive maintenance on peripherals equipment. Evaluate hardware, software and user program abnormalities. - Network and hardware design and maintenance as well as implement network and hardware projects, including server hardware, email and security systems, business applications, operating systems and other applications. - Perform simple troubleshooting and complete forms, logs and problem reports. Install and test hardware, software and network configurations for PC and/or Servers. - Database backup and recovery. - Install, modify and repair hardware components such as memory, disk, motherboard for PC’s and servers. - Respond to queries either in person or over the phone and remote computer assistance. - Install, configure, administer and maintain LAN hardware and system software. - Provide IP Phone Services, maintain, and repair Telecommunication devices. - Security awareness training for computer users. - Maintain and update organization's website. - Assist Marketing department for print design and advertising.

KosovaonlineIT Help Desk

Mar. 2001 - Aug. 2007Prizren- Registration and maintenance of Dial-Up users. - Manage, upgrade and maintain Exchange Server and File Server. - Local Area Networks (LAN), Wide Area Networks (WAN) installation, maintenance and troubleshooting. - Install, upgrade and maintain hardware and system software. - Install, configure and maintain Mikrotik Routers. - Basic computer skills and effective internet use course.

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