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Work Background
Graphic Design Instructor
Skill FactoryGraphic Design Instructor
Jul. 2023Prizren, Prizren District, Kosovo
Creative Director
dmarketing.meCreative Director
Nov. 2016Kosovo
Graphic Designer
dmarketing.meGraphic Designer
Jan. 2016Prizren
IT Technician
FINCA KosovaIT Technician
Aug. 2007 - Oct. 2016Prishtine- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Perform preventive maintenance on peripherals equipment. Evaluate hardware, software and user program abnormalities. - Network and hardware design and maintenance as well as implement network and hardware projects, including server hardware, email and security systems, business applications, operating systems and other applications. - Perform simple troubleshooting and complete forms, logs and problem reports. Install and test hardware, software and network configurations for PC and/or Servers. - Database backup and recovery. - Install, modify and repair hardware components such as memory, disk, motherboard for PC’s and servers. - Respond to queries either in person or over the phone and remote computer assistance. - Install, configure, administer and maintain LAN hardware and system software. - Provide IP Phone Services, maintain, and repair Telecommunication devices. - Security awareness training for computer users. - Maintain and update organization's website. - Assist Marketing department for print design and advertising.
IT Help Desk
KosovaonlineIT Help Desk
Mar. 2001 - Aug. 2007Prizren- Registration and maintenance of Dial-Up users. - Manage, upgrade and maintain Exchange Server and File Server. - Local Area Networks (LAN), Wide Area Networks (WAN) installation, maintenance and troubleshooting. - Install, upgrade and maintain hardware and system software. - Install, configure and maintain Mikrotik Routers. - Basic computer skills and effective internet use course.
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