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Work Background
KaytuVice President of Services Delivery & Program Management
Dec. 2023I achieve significant revenue growth, drive user acquisition, and deliver exceptional service excellence in cloud-based initiatives. I identify new service opportunities through collaborative efforts with customers and internal stakeholders, leveraging my expertise in public cloud (Azure & AWS) to drive business success. I develop and nurture client relationships to become a trusted advisor, providing expert guidance and support to drive their cloud adoption and business success. Additionally, I leverage my program management experience to oversee multiple cloud projects simultaneously, ensuring timely delivery, and aligning cross-functional teams to achieve strategic objectives in cloud migration, deployment, and management.
Wolters KluwerCloud Services - Senior Service Delivery Manager
Jul. 2021 - Nov. 2023Directed delivery of large-scale public cloud infrastructure projects across Azure and AWS footprints, ensuring on-time and on-budget completion. Partnered with cloud vendors and internal stakeholders to guarantee seamless execution, while optimizing cloud resource allocation and utilization of cloud architects and cloud engineers. Enhanced cloud visibility for executive leadership team, enabling data-driven decision-making through cloud analytics and cloud reporting. Delivered high-quality results through effective cloud planning, cloud migration, and cloud management.
Wolters KluwerCloud Services - Project, Program & Operations Manager
Jan. 2019 - Jul. 2021Responsible for operational support of 14,000 servers across multi-tenant cloud environments (AWS & Azure), spanning both IaaS and PaaS platforms. Led the implementation of critical security measures, including FIM, SIEM, IDS, VPN, and MFA, achieving SOC 1 and SOC 2 certifications for infrastructure operations. Served as on-call Incident Manager, providing timely triage and resolution of high-severity outages. Collaborated with cloud architecture and engineering teams to develop and implement internal cloud auditing and certification standards for applications and infrastructure, ensuring robust and secure cloud operations. Established and enforced corporate project management standards to ensure consistency, efficiency, and alignment across all cloud operations projects, resulting in improved project outcomes and streamlined processes.
Wolters KluwerCloud Services Program Manager - Cloud Migration & Transformations
Dec. 2014 - Jan. 2019Responsible for Wolters Kluwer initial of Journey to Cloud initiative. As part of the technology office incubator led the rollout of WK’s initial cloud brokerage software (Gravitant) and PMO for Cloud Transformations. Worked closely with business teams, cloud architects & cloud vendors to develop initial cloud architectural standards, project governance and standards & security framework to migrate WK’s entire on-prem footpring to public cloud.
Think SystemsSenior Project Manager - Contracted to Wolters Kluwer
Jul. 2014 - Dec. 2014As a Senior Project Manager, I led the Wolters Kluwer engagement, driving the "Journey to Cloud" initiative and successfully rolling out WK's inaugural cloud brokerage software, Gravitant, while establishing a PMO for Cloud Transformations.
Arcogent, Inc.Managing Consultant
Sep. 2013 - Jun. 2014Generated $3M in annual revenue by spearheading high-impact business intelligence & data warehousing projects & teams across diverse industries. Landmarked 15 new clients through strategic sales partnerships, persuasive proposals, and compelling presentations, fueling a 25% surge in new business. Provided expert counsel to executive leadership, boosting practice profitability by 18% and shaping practice growth and direction. Achievements include turbocharging business growth, broadening the client base, and elevating the consulting practice's performance excellence.
ClaraviewSolutions Architect/Program Manager
Jan. 2008 - Sep. 2013Implemented enterprise-wide business intelligence & data warehousing solutions as both Program Manager and Lead Architect, driving transformative solutions from strategy to deployment. Developed and executed project methodologies that harness cutting-edge tools and processes, ensuring best-in-class results. As Lead Architect, oversaw the full lifecycle implementation of business intelligence applications and infrastructure, providing comprehensive support across development, architecture, and project management. Delivered visionary business intelligence solutions that exceeded client expectations, from requirements gathering to deployment. Leveraging extensive expertise, consistently delivered projects on time, within budget, and with outstanding business value, setting new standards for business intelligence implementation excellence. Additionally, successfully managed and exceeded revenue targets, driving business growth and expansion.
CadenceQuest, Inc.BI Architect/Technical Lead
Jan. 2005 - Jan. 2008
FXI Designs, LLCProfessional Services Manager
Jan. 2003 - Jan. 2005
SMA Management SystemsProject Manager - Technical Services
Jan. 2002 - Jan. 2003
TemenosBusiness Analyst
Jan. 2001 - Jan. 2002
The Fieldstone CompanyProject Manager
Jan. 1997 - Jan. 2001
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