Occidente BankSenior Account Executive
Nov. 2011 - Sep. 2013Medellin ColombiaOversees the operations of a branch office. Manages resources and staff, developing and achieving sales goals, providing customer service and increasing branch revenue
• Review customers on a weekly basis to ensure that their needs are being met and satisfied.
• Surfaced new revenue opportunities, enhancing pipeline to boost revenue company wide
• Using feedback from the market increased customer retention 35%. Perform market research, sales and negotiating principles.