Requests
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Network Power<100 people
Roles
📝100%
Influencer or Blogger
👍100%
Sales & BizDev
🗿100%
HR
Geos
🇿🇦100%
South Africa
Work Background
NorthGuideInternal Operations Manager
Oct. 2023Waterloo, Ontario, Canada- Spearhead initiatives to streamline internal workflows, applying lean methodologies and innovative solutions to enhance operational efficiency and reduce costs.
- Foster seamless communication and collaboration between departments, ensuring alignment with organizational goals and objectives.
- Define and implement key performance indicators (KPIs) to measure and track operational performance, enabling data-driven decision-making and continuous improvement.
- Leverage cutting-edge technologies to automate processes, enhance data accuracy, and improve overall operational effectiveness.
- Cultivate a high-performance culture by providing strong leadership, mentorship, and training to teams, driving employee engagement and professional development.
- Establish and enforce quality standards, ensuring that operational processes consistently meet or exceed industry benchmarks and compliance requirements.
- Identify potential risks within operations and develop strategies to mitigate them, ensuring business continuity and resilience.
- Manage and optimize operational budgets, allocating resources efficiently to support business objectives while maintaining financial discipline.
- Implement a culture of continuous improvement, encouraging feedback from team members and stakeholders to drive ongoing refinement of operational processes.
- Oversee relationships with external partners and vendors, negotiating contracts, and ensuring alignment with organizational goals and standards.
- Lead and coordinate projects related to operational enhancements, ensuring successful implementation within established timelines and budgets.
Broad Reach CanadaProject Manager and Operations Coordinator
May. 2023 - Oct. 2023Toronto, Ontario, Canada- Proficient in creating comprehensive project plans, defining scope, setting realistic timelines, and effectively allocating resources while staying within budget constraints.
- Exceptional at conveying project goals, expectations, and updates to diverse audiences, including team members, stakeholders, and clients. Skilled in active listening and facilitating discussions.
- Experienced in motivating and guiding project team members, resolving conflicts, and fostering a collaborative and productive work environment.
- Adept at identifying potential project risks, assessing their impact, and developing mitigation strategies to ensure project success.
- Demonstrated ability to analyze challenges and obstacles during a project and devise creative solutions to maintain project progress.
- Proficient in prioritizing tasks, managing deadlines, and ensuring project milestones are achieved according to schedule.
- Skilled in estimating project costs, tracking expenses, and managing project budgets to adhere to financial constraints.
Experienced in defining and controlling project scope to prevent delays and keep project deadlines on track.
Broad Reach CanadaAdministrative Project Manager and GTA Project Coordinator
Feb. 2023 - May. 2023Toronto, Ontario, Canada- Effectively communicating with project team members, stakeholders, and clients to facilitate information flow and coordination. Collaborating with various parties to ensure everyone is aligned and informed.
- Organizing and prioritizing tasks, ensuring deadlines are met, and helping to manage the project schedule.
- Maintaining accurate and up-to-date project documentation, including meeting minutes, progress reports, and other relevant records. Assisting in creating regular status reports for stakeholders.
- Assisting with project planning, including resource allocation, scheduling, and logistical coordination.
- Identifying issues or roadblocks that may arise during the project and assisting in finding solutions or escalating them to the appropriate parties.
- Paying attention to details to ensure that project deliverables and tasks are accurately tracked and completed.
- Providing administrative assistance to project managers, such as scheduling meetings, arranging travel, managing expenses, and handling other logistical tasks.
- Supporting project team members by facilitating communication, providing information, and helping to address any challenges or questions they may have.
- Assisting in maintaining positive relationships with stakeholders and ensuring their needs and concerns are addressed.
- Assisting in ensuring that project deliverables meet quality standards and conducting quality checks as needed.
- Being able to adapt to changes in project scope, requirements, or schedules and assisting in managing those changes effectively.
- Assisting in resolving minor conflicts or issues that may arise among project team members or stakeholders.
- Helping in creating and delivering project status updates and presentations to various audiences.
Ontario Ministry of the Attorney GeneralCourt & Client Representative / Interpreter Coordinator
Apr. 2021 - Apr. 2023Kitchener, Ontario, Canada• Ensure all post court documentation is sent to institutions and various stakeholders
• Ability to prioritize time-sensitive projects while working multiple positions at once
• Resourceful when dealing with new situations or unforeseen circumstances and resolve independently with sound judgement
• Maintain high degree of organization and time management to accommodate shifting demands and schedule changes with ease and efficiency
• Ability to interpret and assess situations and make quick, sound judgements based on the information gathered
• Maintain strong relationships with stakeholders and address inquiries in a timely manner
• Provide concise explanations and clarifications of complex procedures and legislation to the public when necessary.
• Collaborate with other co-workers and stakeholders to gather required components for court proceedings to run effectively
• Maintain a professional and respectful workplace with co-workers and stakeholders such as the public, legal professionals, management, judiciary and facilities
• Identify and address contentious issues and concerns from clients while adhering to ministry guidelines and legislation
• Administrative duties for provincial offence appeal court such as docket preparation, notifying stakeholders of upcoming appearances, notifying Ministry of Transportation of changed convictions, accurately and quickly updating all files on ICON database, assisting with appellant inquiries on process and policies.
• In-court administrative functions such as endorsing criminal code and provincial offence material, scheduling appearances, facilitating the documentation of exhibits, and maintaining courtroom decorum
• Rapidly preparing in-court documents under pressure with rigorous attention to detail
• Coordinate and manage jury panel and related duties when working as a Court Services Officer, adhering to court protocols to ensure the isolation of sequestered juries
Pamela Ringrose Paediatric PhysiotherapyBookkeeper & Executive Assistant
Sep. 2016Waterloo, Ontario- Effectively liaise with clients through telephone and email communication to maintain strong client relationships.
- Manage the creation and regular updates of the company's website to ensure a strong online presence.
- Produce comprehensive financial reports including income statements, balance sheets, cash flow statements, and statements of changes in equity to provide valuable insights into the company's financial performance.
- Ensure compliance with tax regulations by collecting and remitting sales tax to government authorities.
- Efficiently handle the payment of supplier and contractor invoices, maintaining positive vendor relationships.
- Vigilantly monitor debt levels and executed timely payments to manage financial obligations effectively.
Managed the recording and deposit of incoming cash at the bank, maintaining accuracy and security.
- Oversee the timely issuance of financial statements, providing stakeholders with transparent financial information.
- Conduct detailed variance analysis and reported findings to senior management to address and rectify financial discrepancies.
- Effectively process payroll to ensure accurate and timely compensation for employees
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