Heather Nicholson

IVR Operator @National Football League (NFL)

United StatesEvent Producer💸 MarketingBusiness OwnerAssistant EditorVideo Editor🎥 Entertainment✨ Business OwnerCommunications Manager

Dedicated and accomplished Technical Support Manager with 25+ years of experience in video production/post-production and IT management within the media industry. Proven record of leading technical teams, driving system optimization, and implementing cutting-edge technologies to enhance operational efficiency and service delivery. Dedicated to maintaining the highest network security and performance standards, ensuring system reliability and integrity. Adept at leading technical teams, managing projects, and engaging with stakeholders to deliver high-quality content and technical solutions. Skilled at working remotely from a dedicated home office.

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Work Background

IVRS Techician

National Football League (NFL)IVRS Techician

May. 2011

Lead Technical Specialist

VIDCAM INC.Lead Technical Specialist

Jun. 1992Grand Blanc, Michigan, United States

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