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Work Background
Black Sheep FinancialSenior Tax Consultant / Office Manager
Dec. 2017Deland, FL, United States
Republic ServicesDispatcher
Nov. 2016 - Oct. 2017Daytona Beach, Florida Area
Teledyne Oil & GasAdministrative Support Specialist
May. 2012 - Apr. 2016Daytona Beach, Florida AreaSupport Customer Account Representatives
Direct contact with customers Answering or Delegating phone and email inquiries from customers
Maintain FIFO
Maintain Odi_Orders inbox Process new orders into SharePoint for Customer Account Representatives
Scan and attach documents to the Sales Order
Review terms and conditions and confirm we have negotiated terms with customers Distribute open sales order folders for peer review
Send order confirmation and confirming terms and conditions are accurate before sending.
Update and maintain master sheets of customer specific quality documents
Revise customer specific quality documents in IFS
Generate and Manage the boot seal report weekly.
Interface with the project coordinators
Interface with the project engineers
Interface with the contracts department regarding terms and conditions for customers
Generate open order report
Update and Maintain performance feedback
Update and maintain the Order Review Issues and the Quote Issues Excel workbook
Attend and record biweekly Customer Service meetings: distribute report of action items to representatives
Replenish stationary supplies
Order working lunches for department
Maintain emergency contact card
Receive invoices and packing lists from accounting and file
Maintain closed order file cabinets and prepare invoiced and closed orders for long term storage
DME AutomotiveCustomer Service Rep
Aug. 2009 - Feb. 2011Daytona Beach, Florida AreaAnswer phones; provide excellent customer service to the clients on the phone I provided consistent exceptional service to clients and customers, resulting in increased customer satisfaction, repeat business. Assisted customers/clients with locating and selecting appropriate products, services or materials Communicated with other stores to coordinate customer orders
Good Samaritan SocietyStaffing Coordinator
Jun. 2008 - Jun. 2009Daytona Beach, Florida AreaCreate and maintain schedules for nursing staff of over 90 employees
I managed the attendance procedures and corrective actions in the Nursing Department.
Pre-Employment screening
Adhered to State and Federal guidelines in regards to staff/resident ratio, to maintain a certain number of staff in the building at all times
Worked with a budget and PPD this had to be maintained at all times.
Clerical work for the Business office
Worked with excel, power point, outlook and staffing/scheduling programs
Worked with the activities dept. and provided hands on patient assistance, entertainment, and games
SunTrust BankFinancial Services Representative
Nov. 2004 - Nov. 2006Flagler Beach, FlAnswer phones; provide excellent customer service to the clients on the phone I provided consistent exceptional service to clients and customers, resulting in increased customer satisfaction, repeat business. Assisted customers/clients with locating and selecting appropriate products, services or materials
Church of God of ProphecyOutreach Coordinator -Strong Tower
Jan. 1998 - Dec. 2014
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