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Work Background
Publicis SapientProgram Manager
Mar. 2022New York, New York, United States
Publicis SapientSr. Project Manager
Jul. 2018 - Feb. 2022New York, New York, United States
Publicis SapientProject Manager
Jul. 2017 - Jun. 2018New York, New York, United States
Tata Consultancy ServicesSr. Business Analyst
Oct. 2016 - Jul. 2017Greater New York City Area
DeloitteSr. Consultant
Sep. 2011 - Aug. 2016Greater New York City AreaSenior Consultant: Deloitte Digital and Customer Solutions
Worked with multiple clients across several industries including Healthcare and Life Sciences, Consumer and Industrial Products, Public Sector and Financial Services to understand and prioritize their needs. Lead workstreams of functional and testing teams and coordinated with development team. Created and updated documentation across various platforms.
• Managed Projects including software enhancement, new implementations, and assessments for various clients; created project plans and coordinated between several vendors and multiple clients.
• Lead daily status meetings across different teams and workstreams. Tracked and mitigated risks and issues. Created and delivered weekly reports to Directors and Managing Directors.
• Lead Functional and Testing workstreams in requirement gathering, analysis, design and test execution across multiple client engagements. Coordinated with development teams. • Managed User Acceptance Testing and User End Training. Created Functional Documentation and delivered status reports to partners and clients.
• Assisted clients in improving their analysis, design and testing processes within their chosen methodology.
• Lead efforts in developing a 5 day training curriculum around project management and the SDLC lifecycle.
• Streamlined processes between onsite and offshore resources across multiple client engagements resulting in deliverable completion earlier than expected and time and money saved for the client.
• Co-authored Siebel-Correspondence-BIP Whitepaper in conjunction with Oracle.
NYC Department of Information Technology & TelecommunicationsBusiness Analyst / Design Team
Mar. 2011 - Aug. 2011New York, NYBusiness Analyst / Design Team
The client provides information and services to all of the city's agencies and operates a website and call center. The focus was on the new implementation of Enterprise Correspondence. Several agencies desired an Enterprise solution which had the ability to handle inbound Correspondence from the web, personalized email and mail and a method to create and track outbound Correspondence.
Siemens HealthcareSiebel Business Analyst
Dec. 2007 - Feb. 2011Malvern, PABusiness Analyst and Testing Lead
Siemens Medical is a leading manufacturer of healthcare, medical equipment and related software for hospitals, clinics and various healthcare facilities worldwide. The multiple engagements included an upgrade from Siebel 7.5 to 7.8 and later focused on enhancements and additional customization to Siebel 7.8. • Worked with key Siebel entities including Accounts, Contacts, Opportunities, Quotes, Orders, Pricing, Leads, Terms and Conditions, Assignment Manager and SCON (Siebel Configurator)
• Worked closely with SME’s from the US and Germany for requirement definition and use.
• Participated in bi-weekly work sessions with both domestic and international SME’s where key decisions were made on a goal by goal basis.
• Created Use Cases and Functional Specification Documents • Daily status reporting to all team members and upper management via daily scrum
• Lead the creation and execution of Test Scripts for Integrated, Regression and later to be used in User Acceptance Testing.
• Involved in “End of Sprint” review meetings where all of the SME’s and the rest of the team were invited for a demo of the software that was built, internally tested and marked as “complete” at the end of each Sprint.
• Used Quality Center to perform UAT Testing. Directed team to perform UAT Testing. Coordinated the testing between multiple regions. Provided status reports to work on fixing defects more efficiently.
• Responsible for full-scale system testing by performing various types of testing including Unit Testing, System Testing, Regression Testing, Smoke Testing, Integration Testing and User Acceptance Testing.
Lima CRMSiebel Consultant / Business Analyst
Jul. 2005 - Feb. 2011Greater New York City AreaLima CRM is a customer relationship management services company that assists clients in selecting the best CRM package to meet their needs and solutions. Began as an in-house resource for the support of testing and documentation for various client engagements. Later engaged directly with clients from the Healthcare and Life Sciences and Public Sector industries as a business analyst and testing lead. Lead functional and testing workstreams for various CRM implementations and upgrades.
Fairleigh Dickinson UniversityElectrical Engineering
Jan. 2000 - Dec. 2005
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