Self Employed Instructional DesignInstructional Designer
Dec. 2023Dayton, Nevada, United States● Elevated learner satisfaction by 45% by performing exacting needs analysis, resolving business challenges, and collaborating with SMEs to design strategic learning objectives for robust blended and e-learning programs.
● Crafted design documents, storyboards, and job aids to support project design; employed Kirkpatrick's evaluation model, resulting in a 14% reduction in sales floor out-of-stock and a 21% improvement in customer satisfaction reports.
● Innovated interactive elements within e-learning platforms, which led to a 23% rise in learner engagement and retention, resulting in higher course completion rates.