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Work Background
Fox OrderingSenior Account Executive
Oct. 2023Estados Unidos · RemoteAs a Senior Account Executive at Fox Ordering, I strategically lead business relationships, specializing in business development and account optimization within the B2B commerce sector. My approach revolves around identifying and capitalizing on growth opportunities, implementing innovative strategies that drive long-term success. Moreover, I effectively manage the client portfolio, ensuring an exceptional experience and nurturing enduring relationships.
Mail Boxes Etc ColombiaCostumer Service Representative
May. 2023 - Oct. 2023Bogota · On-siteCommercial Advisor at Mail Boxes Etc
Features.
* Prospect Generation
* Service Quote
* Flooding of Meetings
* Lead Conversion
* B2B Sales
* Operational Management
* Cold Calls, Cold Visits, Email Marketing
FreelanceTourist Guide
Nov. 2019Bogotá, Distrito Capital, Colombia · On-siteTour Guide
Emotion Colombia Travel SASFreelance Product Manager
Mar. 2019Bogotá · Hybrid- Product Manager: Analysis of the hotel market and tourism development in Colombia.
- Analysis for other tourism service providers (transport, restaurants, complementary services).
- Update and negotiation of rates.
-Create communication strategies with customers to update them on our services and promotions.
- Management of communications with tourism service providers.
- Group commercial agent: Support in making quotes and reservations
Transrubio TransportesDriver
Feb. 2018 - Oct. 2019Bogotá, Distrito Capital, Colombia · On-sitePublic Service Driver for tourists
Quinta GeneraciónProject Development Coordinator
Dec. 2013 - Jul. 2017Medellín, Antioquia, Colombia · On-siteAs Project Coordinator from 2013 to 2017, I led multidisciplinary teams for the
multidisciplinary teams for the execution of private and public sector event projects
private and public sector events, in close collaboration with clients and suppliers.
suppliers.
My responsibilities included the planning and supervision of resources, the management of
management of public and private sector projects.
- Recording and updating project information in CRM tools.
tools (CRM)
- Project Manager Management
- Process Compliance.
emergia - emotional experience companyAsesor Telefónico Bilingue
Mar. 2013 - Dec. 2013Medellín, Antioquia, Colombia · On-siteRecepción de llamada de Cliente Americanos USA
FreelanceTraductor autónomo
Jan. 2013RemoteSoy un traductor autónomo, gestor de trading, asesor de cómo ganar ingresos pasivos y asesor de criptomonedas, con una amplia experiencia en el mercado desde el año 2013. Mi trayectoria profesional se ha centrado en la traducción de documentos en diferentes idiomas y en la gestión de trading de criptomonedas y otros productos financieros. Como traductor autónomo, he trabajado con clientes de diferentes partes del mundo, lo que me ha permitido desarrollar habilidades en la comunicación intercultural y en la traducción de documentos técnicos y comerciales. Además, he trabajado en proyectos de traducción en línea y en diferentes plataformas, lo que me ha permitido mantenerme actualizado con las últimas tendencias en la industria de la traducción. Como gestor de trading, he adquirido habilidades en la gestión de portafolios de inversión y en el análisis técnico y fundamental del mercado de criptomonedas y otros productos financieros. He trabajado en diferentes plataformas de trading, lo que me ha permitido conocer en profundidad el funcionamiento del mercado y las estrategias de inversión más efectivas. También soy un asesor de cómo ganar ingresos pasivos, con experiencia en la creación de estrategias de inversión y en el desarrollo de negocios rentables y sostenibles en el tiempo. He trabajado con diferentes clientes en la creación de negocios en línea, lo que me ha permitido conocer en profundidad las mejores prácticas y las estrategias más efectivas en este campo. Por último, soy un asesor de criptomonedas, con habilidades en la gestión y análisis de criptomonedas y en la inversión en proyectos de blockchain. He trabajado con diferentes clientes en la selección de proyectos de criptomonedas rentables y en el análisis de los riesgos y oportunidades del mercado de criptomonedas.
Editorial SusaetaTechnical team leader
Nov. 2011 - Jan. 2013Medellín, Antioquia, Colombia · HybridTeam Leader of 10 Technical Support Agents * Project Manager Management
* Teamwork
* Document and File Management
* Project Development
* Program Development
ACCIONPLUS GroupSystems Assistant
Feb. 2010 - Nov. 2011Medellin, Colombia · On-siteOutsourcing UNE Telecommunications Responsible for providing support to the Mayor's Office of Medellin, Secretary of Education of Medellin, and its end users in the entire infrastructure of the corresponding areas, Application Support, Databases, Web Support and Corrective Support to computer equipment. Appointed to lead the processes for the help desk S@MI of the Municipality of Medellin, where they were escalated to the different support assistants.
Getronicssupport technician
Oct. 2008 - Dec. 2009Medellin, Colombia · RemoteOutsourcing Project Bancolombia
Telephone Technical Support Level 1, in which support tasks were executed to end users through the remote connection method, basic assistance to troubleshoot problems with financial applications used by Bancolombia. Presential Technical Support Level 2, which handles incident reporting and escalation through UML technology, present in the bank's migration processes, support in the technology area of the Bancolombia group and its most critical areas such as portfolio, financial applications support.
Townsend Systems de ColombiaSystems and Development Assistant
Feb. 2007 - Oct. 2008Medellin · HybridResponsible for technical support to computer equipment in the company, as well as support and maintenance of web servers, servers of the telephone plant, active directory server and mail server. also responsible for having everything up to date in the licensing processes of the applications used in the company and responsible for having the documents of the internal audits in the computer processes of the company. Responsible for managing the SQL statements and database processes created in sql.
Group ExitoCommercial Sales Advisor
Jan. 2006 - Feb. 2007Medellín, Antioquia, ColombiaCustomer service at the warehouse sales counters. in charge of managing the physical inventory of appliances in repair and ready to be sold.
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