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Work Background
NYS Office of Information Technology ServicesIT Specialist 2
Jul. 2023 - Dec. 2023Schenectady, New York, United States · HybridAs a business analyst, I conducted research, spoke to stakeholders and helped gather and understand requirements for software projects. Validated requirements and helped author business requirement documents and product documentation for various information technology projects. Suggested usability improvements and conducted functional testing of websites.
American NationalUX Specialist
Dec. 2021 - Sep. 2022
Various CompaniesUX/UI Designer
Sep. 2019HybridCollaborated with various remote teams and created user friendly intuitive experiences for web applications using industry standards and knowledge of best practices. Communicated conceptual ideas and design rationale to stakeholders. Conducted competitive analysis and performed User Testing to understand user and customer needs. Created research plan and used research data to create actionable insights. Created wireframes and responsive low and high fidelity mockups guided by best practices and industry trends. Iterated and delivered on designs using Figma , Sketch and Adobe Creative Cloud design tools such as Photoshop, Illustrator, Adobe XD and InDesign. Dweebs Global , iQuantile
ImpactionUI/UX Designer
Jul. 2019 - Sep. 2019-Interned with a social impact client to improve the design of a platform that fosters collaboration among social entrepreneurs. -Worked with a remote team to discover usability problems on website, and designed mid and high fidelity wireframes.
New York State Division of Housing and Community RenewalRent Examiner 2
Jun. 2019 - Nov. 2020Jamaica, New York
Advise TechnologiesQA Associate
Sep. 2017 - Aug. 2018Greater New York City Area-Went through common user flows and found bugs and usability issues in web application. -Wrote use cases and test cases for common user flows.
-Automated tests using the TestNG framework -Learned about page objects and got experience working with data providers
-Found bugs in a financial web application.
eduDAO UX/UI Designer
Sep. 2017 - Dec. 2017Greater New York City AreaI worked with a team of designers and eduDAO to solve usability problems and design a core component of eduDAO's crowdfunding platform. I participated in a iterative user-centered design process that started with defining the problem, doing market research and user interviews. We made wireframes, then set up user testing for feedback. Then we iterated based on feedback and came up with our final design. During this project, I learned how to work with a team and learned the basics of design and prototyping tools like Sketch and Invision. More importantly, I gained valuable experience with every stage of the UX/UI design process.
CollectiveSoftware Quality Engineer
Dec. 2016 - Apr. 2017Greater New York City Area1. Exploratory testing and regression testing of web application. 2. Learned how to set up automated tests using Selenium Web Driver and Junit framework. Also learned how to implement a page object model for test automation using Java and TestNG framework.
3. Created and wrote use cases for web application features.
4. Finding, documenting, tracking bugs using tools like JIRA. 5. Helped manage triage of incoming support tickets by researching, testing, and identifying solutions to resolve customer issues. Followed standard procedures for proper escalation of unresolved issues to the appropriate internal teams.
6. Worked with big data and performed back end data validation using simple SQL and Hive queries.
7. Learned about the adtech industry
YouVisitJunior QA Engineer
Mar. 2016 - Jul. 2016Greater New York City AreaMy Responsibilities included: 1. Manual testing of virtual reality app using headsets like Google Cardboard and Gear VR. 2. Manual Testing of iOS, Android , and Unity applications and websites. 3. Automated testing of web and mobile applications using Selenide and Java. 4. Automated testing of mobile web applications using Python and Appium. 5. Finding and documenting bugs on JIRA 6. Analyzing and writing test cases for different applications.
ApploiQA Engineer
Feb. 2015 - Feb. 2016Greater New York City AreaMy main responsibilities included: 1. Implementing and managing QA processes for an agile team while supervising QA Associates and providing guidance. 2. Finding, documenting, and prioritizing bugs on JIRA, and then Target Process. 3. Performing system, acceptance, regression, and functional testing of iOS, Android and web applications using manual testing and automated testing. 4. Communicating with developers, designers, and other team members to ensure bugs are fixed on a timely basis. 5. As a member of the Product / Technology team, participating in team brainstorm meetings to suggest product improvements and regular SCRUM meetings to make sure everyone is on the same page. 6. Automated web and mobile testing using Selenium Webdriver, Python and Appium. Also wrote an end to end test on the protractor testing framework using javascript.
ApploiQA Tester & Product Associate
Dec. 2013 - Feb. 2015New York CityMy main responsibilities include: 1. Managing Quality Assurance. 2. Performing system, acceptance, regression, and functional testing of iOS, Android and web applications using manual testing methods. 3. Finding, documenting, and prioritizing bugs on JIRA. 4. Communicating with developers, designers, and other team members to ensure bugs are fixed on a timely basis. 5. As a member of the Product / Technology team, participating in team brainstorm meetings to suggest product improvements and regular SCRUM meetings to make sure everyone is on the same page. 6. Writing UAT test cases and scripts. Other responsibilities included: 1. Creating user and technical documentation for Apploi's products. 2. I supervised two testers and delegated tasks to them while providing guidance. 3. Organized and conducted user focus groups. 4. Occasional design assignments. Currently learning how to automate testing using Gebish and Selenium.
IndustryGraphIntern
Jan. 2011 - Dec. 2012NYC1. Setup a web server and modified existing features as well as added new features to existing website. 2. Documented processes, bugs, and resolution of issues using Pivotal Tracker. 3. I created site maps and user flow diagrams. 4. Worked in a fast paced startup environment and gained experience in Agile development. 5. Wrote an Automation script to crawl websites using Ubot Studio. 6. Gained experience working with clients in a professional manner to meet their needs. 7. Gained experience working with the Shopify content management system. 8. Worked on a MySQL backed Ruby on Rails web application.
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