Martina Sorgo

Business Development Manager @Verba Centar d.o.o.

Head HunterCommunity ManagerCustomer Success Manager👍 Sales & BizDevTutor🎥 Entertainment🧮 Education🐦 Design🗿 HR📝 Influencer or Blogger💸 MarketingProfessorAdministrative SpecialistPartnerships ManagerBusiness Development ManagerSales ManagerAccount ManagerCommunication DesignerGraphic DesignerCopywriterInfluencer Marketing ManagerContent ManagerPR ManagerCommunications ManagerBrand Marketing ManagerRecruiter

Detail-oriented Business Development Manager with a demonstrated ability to identify and capitalize on new business opportunities. Proven expertise in market research, analysis, client acquisition, and strategic partnership development. Skilled in project management, leveraging tools like Asana and Trello for efficient coordination. Proficient in client relationship management, utilizing CRM tools to nurture key accounts. Experienced in talent acquisition and marketing. Growing up in a bilingual city has equipped me with a unique advantage—fluent in both Italian and Croatian, considering them my mother tongues. This cultural duality has refined my communication skills and underscored my commitment to diversity.

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Work Background

VERBA Quality Translation ServicesBusiness Development Manager

Sep. 2021Zagreb, Croatia• Market Research & Client Acquisition - generating leads, analyzing industry trends and competitor activities to perform strategic decisions and develop opportunities in target markets • Project Management & Coordination: utilizing tools like Asana and Trello for efficient project tracking and coordination. • Client & Relationship Management - nurturing and developing relationships with key customer accounts using CRM tools, providing specialist advice on the services • Talent acquisition - conducting comprehensive searches for new talent, actively participating in interview processes, and contributing to the selection of top-notch candidates • Marketing and Promotion - developing and executing marketing campaigns to promote language and localization services and representing the company at industry events, conferences, and networking opportunities.

VERBA Quality Translation ServicesAccount Manager

Jun. 2020Zagreb, Grad Zagreb, Croatia• Developing strong relationships with customers • Connecting with business executives and stakeholders • Answering client queries and identifying new business opportunities among existing customers • Operating as the point of contact for assigned customers • Developing and maintaining long-term relationships with accounts • Monitoring the client’s budget, explaining costs, and negotiating new terms if necessary

Gestión Estratégica e InnovaciónEuropean project management

Mar. 2020 - Jun. 2020Zaragoza, Aragon, Spain• Desk research of European programs, grants and calls • Development and management of European projects: - KA2 Capacity building for Higher Education - KA2 Strategic partnerships in the field of youth - KA202 Strategic partnership for vocational education and training - KA204 Strategic partnership for higher education. • Partnership research • Management of social networks • Collaboration in the marketing team

VERBA CENTARDesktop Publishing Operator

Nov. 2019 - Jun. 2020Zagreb

Aminess Hotels & ResortsFront Office Manager

Jun. 2014 - Oct. 2018Novigrad, Istria, Croatia•Streamlined front office procedures and implemented new technologies to improve efficiency and accuracy in reservations and billing. •Managed check-in/check-out, reservations, and guest inquiries, resolving issues promptly. •Coordinated with other departments for seamless service delivery. •Awarded Best Employee of the Season in 2018 for my performance and contributions.

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