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Work Background
VerizonPayment investigation
Nov. 2018
VerizonFinance Operations
Nov. 2018
UberOperations Manager
Mar. 2017 - Mar. 2018
American Equity Mortgage, Inc.Executive Mortgage Banker
Apr. 2016 - Nov. 2017Orlando, Florida Area
Quicken LoansMortgage Banking
Jan. 2014 - Apr. 2016Detroit, MIConsult with clients about current and future needs to help achieve their financial goals Use state-of-the-art technology to conduct credit, underwriting and financial analyses to qualify clients for various loan programs Develop relationships and monitor past client mortgages for future opportunities Advise and educate clients on the home buying process and how to better manage their mortgages Assist clients through the loan process from application to closing
Delta Air LinesIn-Flight services/Operations
Jan. 2011 - Jan. 2014Greater Detroit Area• Plan communications strategy with the international leadership team supporting the business goals of the international division.
• Direct communications support to senior executive as needed for key speeches, presentations.
• Coordinate operation with the divisional Corporate teams • Develops both strategic and tactical plans that create a safety conscious environment resulting in employee safety and well being.
• Increase customer satisfaction 17%, by decreasing operation delays
American Honda Motor Company, Inc.Finance and Sales manager
Nov. 2008 - Jan. 2011• Selling vehicle financing and insurance to customers • Selling extended warranties
• . Seeking new lending institutions and maintaining good working relationships to secure competitive interest rates and financing programs.
• Processing financing and leasing deals accurately and securing approval through financial sources to secure approval and through the proper federal, state and corporate channels. • Training the sales team on marketing and sales strategies
Enterprise Rent-A-CarManagement Trainee
Jul. 2007 - Nov. 2008Torrance,CA• Management trainee and marketing • Basic accounting and balance sheets.
• Managing Fleet • Sales & Income growth. • Customer service and relations
Al Riyadi Basketball ClubShooting Guard
Jan. 2000 - Dec. 2006Pro BasketBall Player
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