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Integrated DNA TechnologiesManager, Customer Success & Project Management
Nov. 2024Consultative subject matter expert, managing complex product development projects and partnering with Sales, Operations, and IT. Drive strategic initiatives for key accounts, refine processes, and ensure projects meet customer requirements, performance metrics, and regulatory standards.
Ginkgo Bioworks, Inc.International Program Manager
Mar. 2023 - Sep. 2024Boston, Massachusetts, United StatesTasked to manage several of Ginkgo’s international programs as company moved into broader biosecurity practices, establishing the first of their kind international pathogen surveillance programs Manage all aspects of a multi-million dollar project in the Middle East, overseeing full scale execution of programs, leading day-to-day operations team, owning relationships with third party partners, facilitating cross-functional internal collaboration and delicately handling client management
Ginkgo Bioworks, Inc.Domestic Program Manager
Mar. 2022 - Aug. 2023Boston, Massachusetts, United StatesGinkgo built out one of the largest pathogen monitoring networks in the US during the pandemic to service K-12 and allow students to return to school safely, by scaling a COVID-19 pooled testing program. I managed two of our regional teams. For one of these programs, I managed 300+ schools, swabbing over 1 million students, and detecting 16K+ positive tests, stemming outbreaks
Galvanize IncCohort Lead
Jan. 2021 - Mar. 2022Boston, Massachusetts, United StatesManaged student cohorts at online software engineering immersive for education tech company, obtaining 89% student graduation rate Taught all non-technical aspects of immersive program through web-based instruction while helping students develop soft skills Provided guidance, tracked student progress, and facilitated lectures, presentations, and other program events
Partners In HealthCase Investigator / Workflow Administrator
Nov. 2020 - Jan. 2021Case Investigation and contract tracing for PIH's COVID-19 Project in Massachusetts.
Reviewing reports in Salesforce to confirm protocols are followed, and working with case owners to make sure their cases/contacts are in compliance
Partners In HealthCase Investigator
Sep. 2020 - Oct. 2020Boston, Massachusetts, United States
EF Education FirstConvention Program Manager, Educational Tours
Jun. 2015 - Apr. 2020Cambridge, MassachusettsOrchestrated all aspects of $1.5M educational tour program, from staff training to marketing and content development Forged strong partnerships with internal and external stakeholders while improving satisfaction ratings. Researched locations, designed unique itineraries, in response to emerging challenges. Expanded tour portfolio by 64% and increased enrollments by 55% through relationship management and service improvement
Museum of World War IIMuseum Curator
Nov. 2013 - Jun. 2015Natick, MassachusettsProvided strategic direction and leadership as the driving force behind exhibition development, conservation initiatives, acquisitions, and associated processes. Worked closely with the Director and external partners to promote special collections, generate public interest, and ensure the museum’s success
Planned Parenthood League of MassachusettsCommunity Relations Coordinator
May. 2013 - Nov. 2013Greater Boston Area
Northeastern UniversityResearch Projects Coordinator
Aug. 2011 - Apr. 2013Boston, MA
The Paul Revere HouseHouse Guide/Academic Programming
Jun. 2010 - Aug. 2011Boston, MA
ESPNProduction Assistant I
Jun. 2007 - Jul. 2009Bristol, CTReceived an Emmy Nomination for SportsCenter
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