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Work Background
Health Coach InstituteEmpowerment Coach/Team Lead
Jul. 2018 - Jun. 2023As an Empowerment Coach I was responsible for managing a student load based on program enrollment and assignments by leadership. I provided direct 1:1 coaching to students, which included supporting the student in their journey through empowered engagement. I worked with students to develop a business and marketing plan. I provided support and training based on information provided in program course materials on how to enhance coaching and/or start or grow their business. I recorded business successes and activities in student files and maintained an updated database. I encouraged a shift of new ideas; providing opportunities to challenge the strengths and aspirations of each assigned student. I maintained confidentiality while also keeping accurate records (e.g. attendance, session notes, invoice tracking, etc.) As an Empowerment Coach, I represented the mission of Empowered Education and HCI and upheld all policies and procedures. I attended and participated in Team huddles, as well as any HCI or EE required trainings and meetings. From December 2021 to Sept of 2022 I was a Team Lead. I conducted 1:1 meetings with team members monthly as well as yearly performance reviews. I attended bi-weekly Team Lead huddles as well as any HCI or EE required training and meetings. I discussed performance with team members and provided coaching to up-level as needed. I helped strategize ways to improve team members and team performance. I provided support and mentorship to individual team members as needed. I was a role model with positive track record. I facilitated live "on stage" training at several in person events for students and prospective students.
Transformation for RealCoach/Founder
Jun. 2017Los Angeles, California, United StatesI partner with you as you wholeheartedly embrace the belief that you can reach your goals. Together, we identify and define your objectives and collaborate to pave the way towards their realization. You will prioritize your desires and aspirations in life, free from any guilt or shame. You will free your mind from old stories that tell you that you canโt be successful. You will gain a robust sense of self-confidence. (My favorite part.) And you will enhance your focus and mindfulness across every facet of your life. All of this while having a ton of fun and laughs.
Weight WatchersLeader/Coach/At Work Specialist
Sep. 2004 - Jun. 2017ChicagoAs a Weight Watcher Leader and Coach I mentored colleagues and supervised direct reports, providing guidance and expertise in product knowledge, service delivery, and support. I conducted comprehensive training sessions for both internal team members and external service providers, such as Leaders and Receptionists, fostering a deep understanding of our offerings and ensuring a consistent customer experience. I facilitated outcome-driven meetings, encompassing activities like new member orientations, large-scale workshops (e.g., "Find Your Me"), and training events, all designed to meet corporate objectives. I upheld strict member confidentiality, while also overseeing the distribution of relevant materials and managing inventory. I provided responsive online chat and exceptional customer support to our membership.
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