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Work Background
Sales Account Specialist
InditexSales Account Specialist
Aug. 2020Lisbon, Portugal🌍 Hub Member | Sales Specialist | Portugal I'm a Sales Hub member based in Portugal, specializing in sales review and account reconciliation. Here's a snapshot of what I bring to the table: 🔍 Core Responsibilities: Sales Review: Leading the meticulous review of sales across diverse European countries and beyond. Account Reconciliation: Reconciling accounts for financial precision and compliance. Anomaly Detection: Identifying and reporting discrepancies between bank transactions and store records. 💡 Tech Proficiency: Embracing innovation, I'm in the process of mastering some of the Microsoft tools such as Power Automate and Power Query, showcasing a commitment to efficiency and staying at the forefront of industry tech. 🚀 Continuous Growth: Currently on a journey of continuous learning, I'm enrolled in a Data Analytics bootcamp. My evolving skill set includes proficiency in Python and SQL, reflecting my proactive stance in mastering the latest in data analytics. 🤝 Collaborative Excellence: In our diverse team, I enhanced team productivity by creating macros and automating flows, reducing task processing time. 🌟 What Drives Me: Fueled by curiosity, I'm passionate about learning and staying ahead in the ever-evolving landscape. Data analysis is my forte—unraveling insights and making informed decisions.
Sales Accountant
InditexSales Accountant
Jul. 2016 - Aug. 2020London, England, United Kingdom · On-site🌟 Sales Accountant | Inditex Financial Team | London, UK 📊 As a dedicated Sales Accountant within the financial team at Inditex, I played a pivotal role in managing the sales of all stores across the United Kingdom and Ireland. Key Responsibilities: Investigating Discrepancies: Identify and resolve discrepancies, ensuring the accuracy and integrity of sales records. Bank Reconciliation: Reconciling bank statements, Investigating any discrepancies following payments and reporing any unusual pattern to the correct department. Travel Expenses: Handling travel expenses task, ensuring timely and accurate processing. Supporting Account Payable: Collaborating with the Accounts Payable team, I contributed by booking invoices and maintaining meticulous records. Document Management: Filing and organizing essential documentation to ensure a streamlined and efficient financial workflow. Customer Service Queries: Investigating customer service queries and chargebacks, ensuring prompt resolution and maintaining customer satisfaction.
Cashier Deputy Manager
Zara UK, Ltd.Cashier Deputy Manager
Aug. 2013 - Jul. 2016London, England, United Kingdom · On-site🏪 Cashier Deputy Manager As the Cashier Deputy Manager, I helped to led a team of 30 across Ladieswear, Menswear, and Kidswear in the Zara Flagship in London. Key Responsibilities: Customer Service Focus: Ensured excellent customer service while setting the standard for the team. Team Support: Provided support for technical and personal issues, fostering a positive work environment. Shift Coordination: Managed shifts, ensuring coverage and addressing staff needs. Template Innovation: Created an Excel template for efficient staff shift organization, optimizing operations. Managerial Collaboration: Worked closely with the manager to support decision-making and execute retail strategies. This role marked a period of growth and contribution to a thriving retail environment.
Personal goal pursuit
Career BreakPersonal goal pursuit
Aug. 2012 - Jul. 2013London, EnglandIn 2012, I embarked on a transformative journey, seeking personal and professional growth. In August of that year, I made the bold decision to purchase a one-way ticket to London, marking a significant turning point in my life. Upon landing, I quickly realized that my English proficiency was not as strong as I had thought. In response, I seized the opportunity to improve my language skills by enrolling in an au-pair experience with a local family. The au-pair experience not only provided a supportive environment for language improvement but also granted me the chance to become an integral part of a welcoming family. I am immensely grateful for the acceptance and warmth extended to me from the very beginning. With the family's encouragement, I enrolled in an English course, focusing on refining both written and conversational language skills. This period of personal and linguistic development remains a cherished and joyous memory, laying the foundation for future endeavors.
Office Administrator/Bookkeeper
Adr Motori srlOffice Administrator/Bookkeeper
Jan. 2010 - Jul. 2012Veneto, Italy · On-siteManaged the day-to-day administration of the company, ensuring smooth operations and efficient workflow. Provided excellent customer and supplier care. Executed bookkeeping tasks, including processing sales invoices, managing payments, and overseeing payroll duties, ensuring timely and accurate financial transactions. Handled the monthly preparation of accounts, ensuring compliance with accounting standards and regulations. Collaborated with an accounting firm to assist in year-end budget preparation and financial analysis. Maintained accurate records and documentation to support financial transactions and audits.
Office Administrator
Padova Rettifiche srlOffice Administrator
Oct. 2003 - Dec. 2009Worked collaboratively as part of a dynamic team responsible for the overall administration of the company. Organized and coordinated day-to-day company needs, ensuring a seamless and efficient workflow. Arranged conference meetings and travel reservations, managing logistics to facilitate smooth business operations. Mailed newsletters and promotional materials, contributing to effective communication and marketing efforts. Set up and maintained filing systems for internal record-keeping, ensuring easy access and retrieval of essential documents. Recorded and tracked financial transactions, supporting the finance team in maintaining accurate and up-to-date financial records. Assisted in the preparation of budgets, providing valuable input to the financial planning process.
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