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Network Power<100 people
Roles
✨100%
Business Owner
🧑🔬100%
Engineer
Geos
🇮🇳100%
India
Work Background
ResilienceSenior Engineering Program Manager
Nov. 2022
StripeTechnical Program Manager
Apr. 2018 - Nov. 2022Seattle, Washington, United States• Interface with a variety of technical and non-technical stakeholders across Stripe.
• Lead program status reviews bi-weekly and prepare regular stakeholder and executive communications.
• Proposed, refined and implement process improvements and drive efficiencies across Corporate Technology.
• Experience developing and operating common program management methodologies and frameworks (Agile, OKRs, etc.).
NCC GroupSecurity Project Manager
Dec. 2016 - Jan. 2018San Francisco Bay Area• Managed up to 90+ projects including pentests, risk assessments and compliance; totaling over $3 million in billings. • Clients included startups to Fortune 100 companies. • Managed projects from initiation to planning and executing through project close. • Oversaw up to 10 consultants per project from various offices in the US and Europe. • Established expectations early with client and consulting team, providing an organized and collaborative environment. • Worked with cross-functional teams ensuring that all questions/blockers/issues were identified and resolved in a timely manner.
CurbsideOperations Specialist
Jun. 2015 - Dec. 2016Palo Alto• Recommend changes to existing and new methods to the accuracy, efficiency and responsiveness of the customer experience team
• Resolve real-time customer questions, issues and complaints via Zendesk
• Monitor and verify the accuracy of orders from customers utilizing the organization's internal order
tracking system
• Train and ramp up retail partner staff on Curbside software, workflow, trouble shooting, and any other related details • Owned retailer weekly data metrics
• Managed on-demand staffing program, Wonolo
Wells FargoBusiness Systems Consultant
Jan. 2013 - Aug. 2014Greater Minneapolis-St. Paul Area• Liaison between the client area and technical organization by planning, conducting and completing analysis of moderately complex business problems to be solved with PeopleSoft systems • Provided technical assistance in identifying and evaluating automated systems and related procedures that were cost effective and met business requirements
• Defined and documented business requirements • Coordinated test plans and programming activities • Involved in regression and UAT testing
• Configured new Business Units within PeopleSoft
Elire Inc.Product Consultant
Jan. 2012 - Jan. 2013Greater Minneapolis-St. Paul Area• Main responsibility involved client product presentations and training within PeopleSoft Treasury Management • Configured PeopleSoft environment using historical data to build a detailed description of the client’s business process
• Responsible for assisting Business Development Managers to respond to RFI and RFP’s
• Created implementation proposals, which included Implementation mythology, project timeline, deliverables, organizational charts with role responsibilities, and project pricing
• Assisted with the training of PeopleSoft system
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