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Work Background
AmbacExecutive Administrative Assistant /HR Project Administrator
Feb. 2025New York, New York, United StatesTemporary position. • Drafted and proofed letters for over 100 recipients regarding time- and content-sensitive information. • Created a tracker for scheduling candidate interviews over multiple positions while logging feedback in our applicant tracking system, working directly with external recruiters, internal executive assistants, and Ambac leadership. • Updated virtual file cabinet for compliance and accuracy (job descriptions, performance reviews, etc. • Ad hoc tasks for Chief People Officer and HR team members.
Book HighlightChief Of Staff & Executive Assistant
Jun. 2021 - Jul. 2024Brooklyn, New York, United States• Improved all collaboration, teamwork, and processes between East Coast marketing and West Coast operations teams using GSuite, Microsoft Office, Slack, and Monday.com. • Supported marketing campaigns for over 80 authors and their teams annually. • Managed communication with literary agents and publishers such as Wiley and Harper Business. • Improved incoming lead process by implementing Copper CRM to facilitate introductory calls between authors and CEO. • Managed CEO’s business and personal calendar ensuring attendance of all client, supplier and internal calls. Smoothly rescheduled meetings when conflicts arose or otherwise necessary. • Created and dispatched invoices for campaign fees, marketing funds, and airport promotions. Created an improved invoicing procedure, ensuring accuracy of accounts and collection of current and overdue funds. • Implemented simplified contract process for various levels of campaigns each with unique deliverables and payment structures. Followed up to ensure execution of these agreements and arranged onboarding workshop calls with the BookHighllight team. • Assisted the other two members of the leadership team in scheduling meetings, generating documents, and any additional communication with clients. • Booked travel including parking, car service, flights and accommodation for the CEO. • Regularly booked conference rooms and photography studios at Camp David for all-day sessions with clients. • Regularly planned events for team building and holiday parties. • Onboarded an additional Executive Assistant for the CEO.
Jade TrauOffice & Operations Manager
Oct. 2020 - May. 2021New York, New York, United States• Coordinated communication and teamwork between Production, Wholesale, Retail/Bespoke, and Marketing departments using GSuite tools. • Maintained accounts receivable and accounts payable in Right Click, averaging $1,000,000 quarterly. Ensured accuracy of invoices. • Responsible for the upkeep of a clean, organized, and professional office environment. Oversaw daily office tasks, including filing, ordering office and shipping supplies. • Compiled sales and cost information for outside analysis by consultant. • Managed communication with 40 active wholesale stores including MATCHESFASHION, and Metalmark Fine Jewelry, and 80 retail customers quarterly regarding orders.
Jade TrauProduction Manager
Jan. 2016 - Oct. 2020New York, NY• Responsible for all stages of order fulfillment including: creation of purchase orders, communication with wholesalers and retail customers, quality control, packaging, and shipment. • Grew profit margin from $1 million to $3.6 million as a result of transferring office processes to more efficient databases. Handled 800 outgoing orders annually, from a collection of 400 styles. • Tracked jobs and oversaw all elements of project management with bench jewelers and engravers. • Transferred inventory from Gemini to Right Click. Responsible for maintaining the database and training all office staff in Right Click. • Managed inventory, pricing, and production in RightClick for finished jewelry items as well as raw components including gemstones and precious metals. • Oversaw production of seasonal lines, twice a year, with 10 new styles on average. • Responsible for inventory, purchase orders, and displays for two major trade shows per year. • Proofread collection line sheets and marketing emails for accuracy in prices, carat weights, and other specifications. • Supervised and trained two production interns. • Onboarded new Production Manager.
Jade TrauExecutive Administrative Assistant
Nov. 2012 - Jan. 2016New York, New York, United States• Transferred inventory of raw materials and finished products from excel to Gemini. Onboarded all office staff into Gemini. • Responsible for memorandum and invoiced goods for raw materials. • Created, facilitated, and fulfilled wholesale orders. • Managed office tasks: filing, shredding.
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